08/06/2026
CLOSED - DUE TO HIGH DEMAND WE HAVE CLOSED THE APPLICATION PROCESS, THANKYOU FOR YOUR INTEREST
Clinic Admin (Part-Time x2) Durham
Hearing Specialists (Barnard Castle)
📍 Location: Barnard Castle, County Durham
💷 Salary: £15,000 per annum
⏰ Hours: 2 days per week (20 hours per week 8:00am – 6:00pm)
🚗 Driving Licence & Own Vehicle desirable
📄 Job Type: Part-Time (2 Positions Available)
Durham Hearing Specialists is a leading provider of hearing care services, dedicated to improving the lives of our patients through expert audiological care. We pride ourselves on delivering outstanding customer service in a professional and friendly environment.
We are looking for two organised and enthusiastic Clinic Co-Ordinators to join our team. These roles will work collaboratively to oversee the daily operations of our Barnard Castle clinic and support scheduling and administration for our Stockton clinic, ensuring a smooth, efficient, and high-quality patient experience.
This position would suit individuals who enjoy working with people, are highly organised, and thrive in a busy healthcare environment.
Key Responsibilities
Clinic Operations
● Support the smooth day-to-day running of the Barnard Castle clinic.
● Assist with scheduling and administration for the Stockton clinic.
Appointment Management
● Schedule, confirm, and manage patient appointments.
● Maintain clinician diaries and optimise clinic utilisation.
Insurance & Referrals
● Process insurance claims and referral documentation.
● Liaise with ENT consultants, GPs, and other healthcare professionals.
Confidentiality & Data Protection
● Maintain accurate patient records.
● Ensure compliance with GDPR and confidentiality requirements.
Staff Co-ordination
● Assist with clinician scheduling and clinic planning.
● Support communication between team members across both clinic locations.
Administrative Duties
● Process invoices and payments.
● Manage clinic correspondence and documentation.
● Ensure records are accurate and up to date.
Customer Service
● Welcome patients and provide a professional, friendly experience.
● Handle patient enquiries in person, by telephone, and by email.
Marketing & Growth
● Assist with local marketing initiatives and patient outreach.
● Support social media engagement and community events.
Audiology Support
● Support audiologists during clinics.
● Full training will be provided to conduct basic hearing aid maintenance and repairs.
● Assist with hearing aid troubleshooting and patient support.
Travel Requirement
● Occasional travel to the Stockton clinic when required.
● A driving licence and access to a vehicle are desirable.
Essential Skills & Experience
✅ Strong IT skills, including Microsoft Office, Google Workspace, email systems, and patient management software.
✅ Excellent organisational skills with the ability to prioritise and multitask effectively.
✅ Strong verbal and written communication skills.
✅ High attention to detail and accuracy.
✅ Professional, friendly, and patient-focused approach.
✅ Ability to maintain confidentiality and handle sensitive information appropriately.
✅ Proactive problem-solving skills and willingness to take initiative.
Desirable Skills & Experience
⭐ Previous experience in a healthcare or patient-facing environment.
⭐ Experience in administration, reception, customer service, or office management.
⭐ Experience using patient management software.
⭐ Knowledge of hearing healthcare or audiology.
⭐ Experience with marketing and social media.
⭐ Supervisory or co-ordination experience.
What We Offer
● £15,000 annual salary (20 hours per week)
● Flexible working pattern across two days per week (ideally 8am–6pm)
● Private healthcare scheme
● Investment in training, courses, and professional development
● Opportunity to work within a growing, independent healthcare provider
● Friendly and supportive working environment
● Opportunity to develop knowledge and skills within audiology
How to Apply
If you are organised, proactive, and enjoy delivering excellent customer service, we would love to hear from you.
📩 Please send your CV and a cover letter outlining your relevant experience to [email protected]
We are recruiting two part-time Clinic Co-Ordinators, and applications from individuals seeking flexible working arrangements are welcomed.
Durham Hearing Specialists
1 Witham Studios, Hall Street, Barnard Castle, DL12 8JB
☎ 01833 348 124
✉ [email protected]
Closing Date: 24/06/2026
Interviews: 30/06/2026
