West Quay Medical Centre

23/07/2026

📢 Patient Notice – 23rd July 2026

Unfortunately, due to unexpected absences today, our clinical capacity has been significantly reduced.

Today we will be running GP emergency appointments only to ensure we can safely care for patients with the most urgent medical needs.

These absences were unforeseen and are beyond our control, but our team is doing everything possible to continue providing safe care.

We kindly ask for your patience, understanding, and courtesy towards our staff during this particularly challenging time. Thank you for your continued support.

29/06/2026

Please let us know if you cannot attend your appointment!

29/06/2026

24/06/2026

📢 Important Update to the NHS Wales App
Digital Health and Care Wales are updating the NHS Wales App to keep it secure, reliable and running smoothly for all patients.

Your information is safe
No patient data will be lost.
If the mobile app stops working on your device, you can still use the web browser version of the NHS Wales App.

Will this affect you?
Most patients will not be affected.

A small number of people using older devices may no longer be able to use the mobile app.

Supported versions:
iOS 14 or above
Android 10 or above

If your device uses an older version, the mobile app may stop working after the update.

Why the change?
Older devices may not receive important security updates.
This update helps keep your health information protected.

Still need access?
You can continue to use the NHS Wales App by:

Opening it in a web browser, or
Using another device that meets the supported versions.

24/06/2026

With very high temperatures forecast across the region, the Health Board and local GP practices are taking proactive steps to help ensure health and care services continue to run safely and effectively during the hot weather.

These measures are designed to help services manage increased demand, support patients in accessing the right care at the right time, and ensure that those who need urgent support receive it as quickly as possible.

The safety and wellbeing of patients remains our highest priority. We are particularly focused on supporting people who may be more vulnerable to the effects of extreme heat, including older adults, young children and those with long-term health conditions.

Patients are encouraged to take sensible precautions during the hot weather, such as staying hydrated, avoiding prolonged exposure to the sun during the hottest parts of the day, and checking on vulnerable family members, friends and neighbours where possible.

We would like to thank patients for their understanding and cooperation during this period, and our colleagues and partners for their continued commitment to providing safe, high-quality care and support to local communities.

17/06/2026

📢 Patient Notice

Please be advised that the surgery will be closed this afternoon from 2:00pm.

To ensure urgent medical needs can still be addressed, we will be running a GP Emergency Only Appointment Service this morning.

If you require urgent medical attention, please contact the surgery as early as possible. Routine appointments and non-urgent requests may need to be scheduled for another day.

Thank you for your understanding and cooperation.

16/06/2026

🧠💚 Mental Health Support Available in Cardiff 💚🧠

We would like to share details of the WRU Mental Health Hub at Principality Stadium, Cardiff, delivered in collaboration with the Jac Lewis Foundation and the Royal Foundation.

📍 Principality Stadium, Cardiff
📅 Every Wednesday
🕙 10am – 3pm

The hub offers free access to mental health and wellbeing support in a welcoming environment, with no appointment needed — just walk in.

Support is available for a range of issues including:
✔️ Mental health and wellbeing
✔️ Housing and finance concerns
✔️ Employment and training support
✔️ Addiction and gambling support
✔️ Parenting and neurodiverse support

The Jac Lewis Foundation aims to provide “mental health support without barriers” and has supported over 7,500 individuals since 2019.

If you or someone you know may benefit from support, please see the attached poster for more information.

16/06/2026

📢 Patient Notice

Please be advised that the surgery will be closed tomorrow afternoon from 2:00pm.

To ensure urgent medical needs can still be addressed, we will be running a GP Emergency Only Appointment Service tomorrow morning.

If you require urgent medical attention, please contact the surgery as early as possible. Routine appointments and non-urgent requests may need to be scheduled for another day.

Thank you for your understanding and cooperation.

16/06/2026

Join Your Local Patient Participation Group (PPG)

What is a PPG?
Our Patient Participation Group brings patients and practice staff together to:
✅ Share ideas and experiences
✅ Give feedback on services
✅ Help shape and improve local healthcare

Why join?
By becoming a PPG member, you can:
💬 Have your voice heard
💡 Influence positive changes in your GP practice
🤝 Help ensure services meet the needs of your community
🌍 Make a real difference for local patients

No special experience needed – just your perspective!

We’re always looking for new members to reflect the diverse voices of our community.

👉 Interested in joining or finding out more?https://www.westquaymedicalcentre.co.uk/pages/2502-patient-participation-group-ppg-and-newsletters

Thank you to our current members for your continued support and commitment ❤️