Widcombe Surgery

08/06/2026

03/06/2026

🌟 Thank You for Your Feedback 🌟

During May, 289 patients completed the NHS Friends & Family Test and we're pleased to share that 95% rated their experience with Widcombe Surgery as either Very Good or Good.

💬 Patients told us they appreciated:

✅ Being able to access appointments when they needed them

✅ Friendly, helpful and caring staff

✅ Feeling listened to and involved in decisions about their care

We know visiting your GP surgery isn't always something you plan for, so it's wonderful to hear that patients feel supported by our team when they need us most.

A huge thank you to all of our staff who work hard every day to provide the best possible care and service to our patients, and thank you to everyone who took the time to complete a survey and share their feedback.

12/05/2026

Today is International Nurses Day and we just wanted to say a huge thank you to our incredible nursing team 💙

We are so proud of the care, compassion, professionalism and support they show to our patients every single day. From routine care and chronic disease management to vaccinations, wound care and being a reassuring face for so many patients, our nurses are at the heart of what we do.

Thank you for everything you do for our patients and our practice!

Happy International Nurses Day!

05/05/2026

💙 Thank you for your Friends & Family feedback from April 💙

We’re really grateful to everyone who took the time to share their experiences. It was lovely to see so many comments about our team being kind, friendly and professional, and that people felt listened to, supported and well cared for. Many also mentioned good access, efficient appointments and clear plans, which we’re pleased to see.

We are also aware that for some of the COVID vaccination clinics, there were longer waits than people would have liked. This particular programme included both COVID and RSV vaccinations, which was new for us and understandably took a little longer per appointment. Some people also arrived quite early, which can sometimes add to queueing. We always advise arriving promptly, but not too early.

Thank you again for your patience and constructive feedback – we will continue to reflect on this and use it to help improve future clinics.

30/04/2026

Today we say a huge thank you and farewell to our wonderful Nurse Clare, who retires after an incredible 45 years in nursing 💙

Clare has been a much-loved member of the Widcombe team, providing outstanding care, kindness and support to so many of our patients. Her experience, dedication and calm approach will be hugely missed by both her patients and colleagues alike.

We are incredibly grateful for everything Clare has given — not just to the practice, but to the wider community.

Please join us in wishing her a very happy and well-deserved retirement 🥳

Thank you, Clare — you’ll be greatly missed 💐

29/04/2026

🩺 Getting you to the right person first time

When you contact Widcombe Surgery, we don’t just book the next available slot.

Our GP team reviews your request and directs you to the most appropriate clinician — whether that’s a GP, nurse, pharmacist or another member of the team.

✔️ Helps you get the right care sooner
✔️ Avoids unnecessary appointments
✔️ Makes best use of clinical time

It may feel different to traditional booking, but it allows us to respond more effectively to patient need.

27/04/2026

👍 “It’s actually easier than I thought…”

We often hear from patients that once they’ve used our online system, they find it quicker and easier than expected.

💻 Submit a request from 7:30am
📩 Admin requests available 24/7
🩺 Reviewed by our clinical team

If you haven’t tried it yet, it’s worth giving it a go.

If you know someone locally who is looking for a GP, feel free to share this post with them.

24/04/2026

👩‍⚕️ What happens when you contact us?

When you submit a request to the Surgery, it doesn’t just go into a queue.

🩺 Our clinical team reviews each request
⚠️ Urgent cases are prioritised
📞 You may receive advice, a call, or an appointment depending on your need

This approach helps us:
✔️ Respond more quickly
✔️ Direct you to the right clinician
✔️ Keep patients safe

We know it can feel different to traditional booking, but it allows us to care for patients more effectively.