London Road Doctors Surgery Bedford

01/08/2026

30/07/2026

We have a Wellbeing Team who are here to support our patients. Contact the Surgery via SystmConnect to request a referral to the team:
https://systmonline.tpp-uk.com/2/OnlineConsultation?OrgId=E81019

22/07/2026

📢 IMPORTANT NOTICE 📢

On Wednesday 22nd July, the surgery will be closed between 2:30pm and 6:30pm for staff training.

You can still submit an online consultation during this time. Please be aware that any online consultations submitted during the closure will not be reviewed until tomorrow.

If you require urgent medical assistance during this time, please contact NHS 111.

Thank you for your understanding. 💙

21/07/2026

📢 IMPORTANT UPDATE FROM LONDON ROAD SURGERY 🏥

From Monday 27th July 2026, we will be running a two-week trial to explore a new way of managing how patients access care at the practice.

During the trial, patients contacting us through our online system will be asked to identify whether their request is urgent, routine, a minor illness or a follow-up. This will help us ensure that patients are directed to the right service, at the right time.

The aim of the trial is to:

✅ Improve response times for urgent concerns
✅ Reduce delays and waiting times
✅ Ensure patients receive the most appropriate care
✅ Make the best use of our clinical appointments and services

Patient safety remains our priority, and urgent concerns will continue to be identified and escalated appropriately.

Thank you for your patience and support while we continue to look at ways to improve access to care for all our patients. 💙

20/07/2026

📢 IMPORTANT UPDATE – SECOND TRIAGE TRAIL 💚💙

From Monday 27th July, we will be trialling some changes to the way patients submit queries through System Connect.

This is part of our ongoing work to help ensure patients are directed to the right care, in the right way, as quickly as possible. 🩺
More updates and details will be posted every day leading up to the trail 😊

16/07/2026

💚 CAMHS Parent Drop-In Sessions 💚

Are you concerned about your child or young person's mental health and wellbeing?

CAMHS offers Parent Drop-In Sessions every Thursday, providing parents and carers with the opportunity to speak with a member of the team for advice, guidance, and support.

📅 When: Every Thursday
📍 How to book: Scan the QR code on the attached poster to book your appointment.

Together, we can help ensure families get the support they need. 💚

10/07/2026

📢 UPDATE ALERT

🗓️ From Monday 13th July, we will be trialling a new Reception layout to help improve patient flow and reduce waiting times.

There will now be two separate queues:

🩺 Appointment Check-in & System Connect Submissions
✅ For patients checking in for an appointment or requesting a System Connect submission.

❓ Queries Desk
💬 For all other enquiries, including prescriptions, forms, and general reception queries.

🚶‍➡️ This new layout is designed to improve patient flow and help us provide the best possible service to all our patients.

🪑 Our previous Reception area will be used as an 'Overflow Desk'. This will allow our team to provide additional support during busier periods, helping to reduce waiting times and ensure patients are assisted as quickly as possible.

💙 We welcome your feedback! Your comments will help us review the trial and continue improving the service we provide.

🙏 Thank you for your patience, understanding and continued support.

24/06/2026

🌡️ RED HEAT-HEALTH ALERT ISSUED FOR BEDFORD 🌡️

The UK Health Security Agency (UKHSA) and the Met Office have issued a Red Heat-Health Alert for Bedford and the East of England from 1:00am on Wednesday 24 June until 11:00pm on Thursday 25 June.

A Red Alert means the extreme heat could have serious impacts on health, including for people who are normally fit and well.

⚠️ Those most at risk include:
• Adults aged 65 and over
• Babies and young children
• People with heart, lung, kidney disease, diabetes, dementia, or other long-term conditions
• Those taking certain medications
• People living alone or with limited mobility
• Anyone spending long periods outdoors

💧 Stay Safe in the Heat
✅ Drink plenty of water regularly
✅ Stay out of the sun between 11am and 3pm
✅ Wear loose, light-coloured clothing
✅ Keep your home cool by closing curtains and blinds
✅ Check on elderly relatives, neighbours, and friends
✅ Never leave children, older people, or pets in parked vehicles

🚨 Seek urgent medical help (999) if someone develops:
• Difficulty breathing
• Confusion or loss of consciousness
• Severe dizziness
• Seizures (fits)
• Signs of heatstroke, such as a very high temperature and hot, dry skin

📞 Call NHS 111 if you feel unwell and symptoms are not improving.

If you have a long-term health condition, continue taking your medication as prescribed unless advised otherwise by a healthcare professional.

Please take extra care during this period of extreme heat and check on vulnerable family members, friends, and neighbours. ❤️

15/06/2026

London Road Surgery are absolutely delighted to share that our work has been shortlisted in two categories at the HSJ Patient Safety Awards:
🏅 Primary Care Safety Initiative of the Year
🏅 Improving Safety and Outcomes for Minority Ethnic Communities

This recognises our Heart Health Bedford project — work to improve blood pressure control for Black African and Black Caribbean patients aged 40–64, a group facing higher cardiovascular risk and too often unmet need. By rebuilding how we identify, contact and follow up patients, we took blood pressure control in this cohort from 27% to 77% at target, with the model now being used across our wider hypertension population.
The project was a genuine collaboration with our ICB and, crucially, with our residents, who helped co-design what actually worked.
It's a fantastic achievement and a real reflection of the collective effort, commitment and passion across the whole team.