01/05/2025
Are you an experienced Care Coordinator who thrives in a fast-paced, hands-on environment?ļæ½
At Balm Care Services Ltd, we are looking for someone with a passion for care, a proactive attitude, and the ability to lead by example. This role is demanding, but incredibly rewarding for the right person.
š§ About the Role
Youāll be coordinating care for a team of over 50 staff, ensuring that clients receive high-quality service. This is a key position within our company, ideal for someone who enjoys structure, people management, and being at the heart of care delivery.
š¹ Please note: For the first 4 weeks, you will work in the field delivering care. This ensures you:
* Understand the needs and personalities of our clients
* Build relationships with our care staff
* Learn how we divide and manage geographical areas
Once youāve developed this understanding, youāll transition fully into the officeāinformed, confident, and ready to lead.
š§ Key Responsibilities
* Create and maintain weekly rotas using Always On Time & Birdie
* Conduct care assessments, reviews, and spot checks
* Liaise with clients, families, and care staff to maintain excellent service standards
* Schedule team meetings and ensure policy updates are shared
* Collaborate with admin staff to organise ongoing training
* Step in to cover emergency care calls only when absolutely necessary
* Participate in the on-call rota where applicable ā compensation is provided
This is a MondayāFriday, office-based role: 9:00 AM ā 5:00 PM.ļæ½There is no remote or hybrid working.
ā
What Weāre Looking For
* At least 1 year of experience in a care coordinator role
* NVQ Level 3 in Health & Social Care (certificate will be required)
* Full UK driving licence and access to your own car
* Experience with rota systems and strong administrative skills
* Ability to communicate clearly, work under pressure, and problem-solve
* A sincere love for care and a natural leadership presence
š Why Join Balm Care Services?
* Competitive hourly pay: Ā£12.85 ā Ā£13.25/hour
* All overtime worked in the office is paid
* Compensation is provided for participating in the on-call rota
* Automatic enrolment in our pension scheme
* Room for growth ā NVQ Level 5 and Senior Coordinator progression
* Supportive, fast-paced team with strong leadership and clear values
* Be part of an expanding company with long-term opportunities
Weāre not just hiring a coordinator ā weāre hiring a cornerstone for our next chapter.ļæ½If youāre experienced, passionate, and want to help shape the future of care, weād love to hear from you.
š© Apply now on our website with your CV and a brief cover letter.
Interviews starting soon.
