20/09/2026
Let's talk about cancellation fees 👀
We love our patients and we totally get that life happens. But when an appointment is missed without any notice, that's time we can't get back and a slot someone else could have had.
Our policy is simple: 48 hours notice and you're sorted, no charge at all. It's not about catching anyone out. It's about being fair to you and to everyone else waiting for an appointment.
Need to move your booking? Just message us, we'd always rather help you find a new time than charge you for missing the old one 🤍