Bognor Medical Centre

16/06/2026

14/06/2026

📢 Update on Our AI Receptionist, Emma

Thank you to everyone who took part in our recent survey about Emma, our AI receptionist.

We carefully reviewed all of your feedback. While the results showed that more patients currently have a negative view of the service than a positive one, we have decided to continue using Emma at this time.

This decision has not been taken lightly. AI technology is developing rapidly, and we are already seeing improvements in Emma's performance and capabilities. We remain confident that the service will continue to improve and help us manage the increasing demand on our telephone lines, allowing our team to support patients more efficiently.

That said, we recognise that some patients would prefer to speak directly with a member of our reception team. In response to your feedback, we have introduced a simpler way to bypass Emma and speak to a receptionist.
Just follow the instructions when you ring into the practice.

Please be aware that if you choose this option:

• You will still be asked the same questions by the receptionist that Emma would have asked. These questions help us understand your needs and ensure you are directed to the most appropriate service or clinician.

• Waiting times are likely to be longer, as our reception team are handling calls alongside their other responsibilities.

We appreciate your continued patience and feedback as we work to improve our services and make accessing care as easy as possible for everyone.

Thank you for your understanding and support.

20/05/2026

Your local pharmacy is often the fastest route to professional healthcare advice and treatment. Key benefits of utilizing your local community pharmacy include:

Pharmacy First: Access advice and prescription treatments for 7 common conditions (including earache, sore throat, and sinusitis) directly, without needing a GP appointment.

Routine Clinical Services: Get blood pressure checks, oral contraception, and seasonal vaccinations right on the high street.

Expert Clinical Advice: Pharmacists are highly trained medical professionals who can assist with medication management, minor ailments, and lifestyle advice.

Accessibility: No appointments are needed, and many locations offer extended evening and weekend hours.

Utilising these services saves you time and helps reduce pressure on local GP surgeries.

Learn more: https://communitypharmacy.org.uk/

19/05/2026

Please note: we are currently experiencing issues with our telephone system.

The system provider is working on fixing the issue. When you call us the call may drop and we are unable to call you back.

If this happens, please submit your request online.

Apologies for any inconvenience caused.

18/05/2026

📢 IMPORTANT BANK HOLIDAY REMINDER
Please be aware that the surgery will be closed on the upcoming bank holiday on Monday 25th May.

For urgent medical advice while we are closed, please use NHS 111 (online or by phone).

For a life‑threatening emergency , always dial 999.

Please ensure you order any repeat prescriptions in good time so you don’t run out of medication over the long weekend.

Thank you for your understanding and for helping us to manage demand safely and efficiently. See less

18/05/2026

NEW! WALK & STRETCH – FRIDAYS 11-11.45 AM - FREE

(Outdoor activity, weather permitted)

Starting on 22.May 2026, thereafter every Friday from 11am to 11.45am.

We will be meeting by the Memorial Plaque in the little park in front of the Bognor Health Centre on West Street where we do a little walk, warm up, stretch and occasionally we might be going to the sea side, across the road, for some breathing exercise and/or meditation. 😊

Booking is required! You can book directly with Lenka, our Health & Wellbeing Coach, who will facilitate the Walk & Stretch or at the reception.

What health benefits you might gain by attending Walk & Stretch?

Reduce muscle tightness
Increase flexibility
Feel relaxed and calm
Improve oxygen absorption by being on fresh air (nature – park or sea side)
Improve your mood
Reduce stress and anxiety
Improve your performance in physical activities -help your joints move through their full range of motion
Feeling sense of wellbeing
Being a part of community/meeting new people

12/05/2026

Today is International Nurses Day, and we would like to take a moment to recognize the vital work of our Nurses and Healthcare Assistants (HCAs).

Within General Practice, our nursing team is essential to the health and well-being of our patient community.

From managing chronic conditions and providing preventative care to supporting patients through their daily health journeys, your clinical expertise and dedication keep this surgery running smoothly.

Thank you to our Nurses and HCAs for your commitment to professional, high-quality care. We truly appreciate the work you do for our patients every day.

08/05/2026

More Covid clinics next week.

29/04/2026

Protect yourself this spring: Book your COVID-19 booster at our practice now.

We are pleased to announce that our surgery is now taking bookings for the spring COVID-19 vaccination programme.

To ensure you have the best protection, we encourage all eligible patients to secure an appointment with us as soon as possible.

We are currently running clinics on the following mornings:

Thursday, 30th April

Thursday, 7th May

Friday, 8th May

Who is eligible?

This seasonal booster is available to:

Adults aged 75 years and over.

Residents in a care home for older adults.

Individuals aged 6 months and over who are immunosuppressed.

How to book

Ring us at 01243 826541 or put in a system connect and we will get back to you with an appointment.

Because viruses change and immunity fades over time, this "top-up" dose is a vital way to stay protected. If you believe you are eligible, please contact our reception team to book your slot at one of our upcoming morning clinics.