15/09/2026
Myth: Once things stabilise, you don't need a case manager anymore
This assumption rears its head once a client's situation looks settled, and it has the potential for harm if acted on too quickly.
Achieving stability doesn’t mean the job is done. Needs continue to shift long after the acute stage of recovery. A change in housing, a new symptom, a family circumstance, any of these can unsettle a package that looked stable the month before.
With this in mind, we review every case regularly, usually with report updates every three to six months, even when things look calm on the surface. Stepping back too early risks losing progress that took years to build.
See the graphics for what ongoing case management actually involves once things settle down.