Shore Medical

Shore Medical Shore Medical is a group of NHS GP Practices based across Poole and Bournemouth.

The group is comprised of Fernside Surgery, Heatherview Medical Centre, Lilliput Surgery, Parkstone Tower Practice, Poole Road Medical Center and Wessex Road Surgery.

18/09/2026
💙 Protect yourself and those around you this winter.Flu and COVID-19 can cause serious illness, particularly for older p...
16/09/2026

💙 Protect yourself and those around you this winter.

Flu and COVID-19 can cause serious illness, particularly for older people, young children and those with certain health conditions. Vaccination helps top up your protection, reduces your risk of becoming severely unwell and can help prevent hospital admissions.

By getting vaccinated, you’re also helping to protect vulnerable people in our community and reduce pressure on NHS services during the busy winter months.

💉 Clinics are available at all Shore Medical sites.

If you’re eligible, please use the booking link you’ve been sent or submit a Connect form to arrange your appointment.

Don’t wait until the viruses are circulating — book your vaccination today.

💬 Your feedback matters to usIn August, we received an incredible 1,149 responses to our Friends and Family Test, with 9...
15/09/2026

💬 Your feedback matters to us

In August, we received an incredible 1,149 responses to our Friends and Family Test, with 95% of patients rating their experience as good or very good.

We’re delighted to see so many lovely comments about the friendly, efficient and compassionate care provided by our teams across Shore Medical. We’ll make sure your kind words are shared with our staff, who work incredibly hard to support our patients every day.

Thank you to everyone who took the time to share their experience. We value all feedback and use it to celebrate what’s working well and identify where we can continue to improve. 💙🩷

August was another incredibly busy month across our practices, with thousands of patient contacts taking place in lots o...
09/09/2026

August was another incredibly busy month across our practices, with thousands of patient contacts taking place in lots of different ways — from appointments and prescriptions to blood tests, home visits and online requests.

Every number on this graphic represents a patient who needed support from one of our teams.

One figure we’d really like to bring attention to is the 791 appointments that were missed without being cancelled. Even when plans change at the last minute, letting us know means we may be able to offer that appointment to somebody else.

Thank you to our patients for continuing to work with us, and to all of our Shore Medical teams for everything that goes on behind the scenes to keep our services running each day.

Trying and can't get through?We are currently experiencing intermittent issues with our telephone lines.You can also sen...
28/08/2026

Trying and can't get through?
We are currently experiencing intermittent issues with our telephone lines.
You can also send us a request online https://shoremedical.co.uk/online/

This month, we’re introducing our brilliant Patient Services & Call Hub Teams.They are often the first point of contact ...
27/08/2026

This month, we’re introducing our brilliant Patient Services & Call Hub Teams.

They are often the first point of contact for patients, whether that’s at reception, over the phone or helping with day-to-day queries. They support patients with booking appointments, checking in, updating details, signposting to the right service and helping people access the care they need.

They also manage a high volume of calls each day, offering support, reassurance and guidance while helping services run as smoothly as possible across our sites.

It is a busy and important role, and they work hard every day to support both patients and colleagues. A big thank you to our Patient Services & Call Hub Teams for everything they do. 💙

Great news! The NHS is offering discreet home testing kits for cervical screening to millions of women across England. 🏠...
26/08/2026

Great news! The NHS is offering discreet home testing kits for cervical screening to millions of women across England. 🏠💗

This is being introduced as an additional choice for people who have not taken up previous cervical screening invitations.

If you normally attend cervical screening, please continue to book your appointment as usual. 👩‍⚕️🔬

Look out for your NHS invitation which may arrive through the NHS App, text, email or letter.📱

Early detection makes all the difference.

Are you a carer? You might be without even realising it.A carer is anyone who regularly looks after or supports a family...
18/08/2026

Are you a carer? You might be without even realising it.

A carer is anyone who regularly looks after or supports a family member, partner, friend or neighbour who could not manage without their help.

That support can look very different from person to person — from helping with medication or appointments, to shopping, daily tasks, personal care or simply being there emotionally.

Many people don’t see themselves as a “carer” because they’re simply helping someone they love. But recognising your caring role can help make sure you get the right support too.

If you are a carer, please let us know. Our team can record this on your medical record and help signpost you to support available locally.

☀️ Our Summer Newsletter is here!This edition is packed with useful updates and information from across Shore Medical, i...
10/08/2026

☀️ Our Summer Newsletter is here!

This edition is packed with useful updates and information from across Shore Medical, including:

🩺 Our Saturday clinics
💉 The latest on vaccinations and immunisations
🤝 Social opportunities and community support
💊 Information about self-administration of medicines
💬 Plus, a look at some of the lovely Friends & Family feedback we received during July

We hope you find it useful and enjoy catching up on what’s happening across Shore Medical this summer. Read the newsletter here: https://shoremedical.co.uk/summer-2026-patient-newsletter/

Thank you, as always, to our patients for your continued feedback and support — it really does help us to understand what’s working well and where we can improve. 💙

Address

Poole Road Medical Centre, 7 Poole Road
Bournemouth
BH25QR

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm
Saturday 9am - 12pm

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