30/07/2026
The time I nearly quit!
A client’s mum called that day I fitted her mesh integration to say her daughter didn’t like it and wanted it removed 💔
I was devastated. I asked her to give it the weekend and said I would check in. I expected her to message me over the weekend but she didn’t…
So I reached out. She was absolutely fine. She had washed it, it had settled, and she decided she loved it. 🎉 And she stayed as my client for four more years.
What I learned from that moment changed how I run my business.
Having a mesh fitted can be incredibly overwhelming, they look different, their head feels weird, everything feels unfamiliar, and for someone who has been struggling with hair loss, that emotional response can be intense.
It’s like wearing a new pair of shoes in a style you’ve never worn before, you feel unsure if you like them, they are a bit uncomfortable, it’s not until you’ve worn them in a few times and they mould to your feet, you decide they’re actually your new favourite pair!
That experience is now written into my terms and conditions. I will not remove a mesh integration within seven days of fitting. Not because I do not care..because I have learned that the first few days are not the right time to make that decision.
If you are a hair extension tech or hairdresser thinking about specialising in hair loss, this is the kind of thing nobody tells you about BUT that you ABSOLUTELY need to know before you start taking clients. It is exactly what I cover inside my training and coaching.
Comment MESH below and I will send you the details. 👇🏽