26/10/2026
The Cambridge Children’s Hospital ambition for holistic care, includes supporting families of seriously ill children when they need it most. We share this goal with It’s Never You charity, whose founders Ceri and Frances have campaigned tirelessly to make the wellbeing of parents, carers and siblings an integral part of children’s hospital care.
We are excited to work with them to make wraparound care for families a reality, and share learnings that help ensure this model becomes the benchmark for care, everywhere.
Cambridge Children's Hospital and It’s Never You have agreed to work together on a future pilot informed by the upcoming government-commissioned Hugh’s Report, helping shape how families facing serious childhood illness are supported.
Our shared ambition is to make the wellbeing of parents, carers and siblings an integral part of children’s hospital care, with learning that could help improve support across the NHS.
For Frances and me, this is deeply personal. The future hospital will stand just a short distance from where Hugh was treated and died, aged six.
When Hugh was diagnosed, we saw how important it is for care to extend to the whole family. Our vision aligns with Cambridge Children’s Hospital’s commitment to supporting parents, carers and siblings alongside the child. Together, we want to help make that shared vision a reality.
Dr Rob Heuschkel, Clinical Director for Cambridge Children’s Hospital, said: “We fully endorse the principles of Hugh’s Report and are committed to embedding the recommendations into our clinical model of care. We are looking forward to working closely with Ceri and Frances on this.”
Children’s Commissioner for England for England, Dame Rachel de Souza, said: “This pilot with Cambridge Children’s Hospital is such a promising step forward and I hope Hugh’s legacy is taken on by the wider system to drive change for children and families.”
Hugh’s Report which has been commissioned by the Department of Health and Social Care will examine the mental health impact of life-threatening illness on families and identify how support can be improved. This collaboration offers an opportunity to put its recommendations into practice.
We cannot change what happened to Hugh. But we can change what happens next. ❤️
Cambridge Children’s Hospital image: Hawkins\Brown and White Arkitekter