Whitchurch road surgery

02/09/2026

🗣️ Have Your Say: Our 2026 Patient Survey Is Now Open! 📋✨

At our practice, we are always striving to provide the best possible care for you and your family. To help us understand what we are doing well and where we can improve, we want to hear directly from you.

Whether you’ve visited us recently for an appointment, ordered a repeat prescription, or spoken with our team over the phone, your experience matters!

Why take part?

⏱️ Quick & Simple: Takes just 3–5 minutes to complete.

🔒 100% Anonymous & Confidential: Speak openly—your honest thoughts help shape our services.

💡 Direct Impact: Your feedback helps guide changes to appointment booking, clinic access, and patient communication.

💻 How to participate:

Click the link below to complete the survey online:

👉 https://forms.cloud.microsoft/e/RF8BE1kNyg

Prefer a paper copy? Just ask our reception team on your next visit!

Thank you for helping us make our surgery better for everyone in our community. 💙

24/08/2026

🩺 Getting the Right Care, Faster: Who to See at Your GP Surgery 👥✨

Monday mornings are often our busiest time for appointment requests. To help you get seen by the right specialist as quickly as possible, our team includes a wide range of healthcare professionals—meaning a GP isn't always the only (or quickest) person to help!

🏃‍♂️ First Contact Physiotherapists: Direct assessment and rehabilitation plans for joint, neck, back, or muscular pain without needing a GP referral first.

💊 Clinical Pharmacists: Expert medication reviews, help with side effects, prescription queries, and synchronising your repeat medications.

🩺 Practice Nurses & Healthcare Assistants: Routine blood tests, blood pressure checks, wound dressings, asthma/diabetes reviews, and vaccinations.

👨‍⚕️ General Practitioners (GPs): Complex conditions, multiple long-term health issues, unresolving symptoms, and specialized referrals.

💡 Top Tip: When our reception team or online triage form asks for a brief outline of your symptoms, it’s completely confidential and ensures you are booked directly with the right expert the first time!

23/08/2026

🌅 Easing into the new week: Beating the Sunday evening slump 🧠✨

Sunday evenings can often bring a wave of anticipation and stress about the week ahead. Taking just 15 minutes tonight to reset can make Monday morning feel far more manageable:

📝 Brain-dump your to-do list: Getting tasks out of your head and onto paper frees up mental space before sleep.

🫖 Create a wind-down boundary: Swap late-night screen scrolling for a warm drink, stretching, or reading.

🎯 Pick just one priority for tomorrow: Instead of trying to tackle everything at 9 AM, choose your single most important goal.

🚨 Need urgent medical or mental health help tonight?

For non-emergency advice while we are closed, visit 111.wales.nhs.uk or call 111.

For urgent mental health support, call 111 and press Option 2 for 24/7 access to a dedicated mental health practitioner.

For life-threatening emergencies, always dial 999.

Wishing our community a restful evening and a healthy week ahead! 💙

22/08/2026

💊 Did you know your local pharmacist can prescribe for common ailments? 🩺

If you wake up this weekend feeling under the weather with a minor issue, you don’t always need to wait for Monday morning or sit in a queue.

Under the Common Ailments Scheme, your community pharmacist can assess and provide free, confidential advice and treatment for conditions including:

👁️ Eye infections (conjunctivitis) & dry eyes

🩹 Cold sores, mouth ulcers & sore throats

🌾 Hay fever, allergies & skin rashes/dermatitis

👂 Earache & minor aches/pains

🌿 Urinary tract infections (for eligible adult women)

Why visit a pharmacist first?

⏱️ No appointment needed—just walk in.

🏥 Keeps emergency and urgent GP appointments open for those who need them most.

🆓 Consultations and recommended NHS treatments are free of charge.

📍 Find your nearest open community pharmacy and check their weekend opening times via the NHS 111 Wales website.

21/08/2026

🌿 Friday Reset: 3 Small Habits for a Healthier Weekend 🌿

With the weekend just around the corner, it's easy to let healthy routines slide. Setting yourself up for a good break doesn't take massive lifestyle overhauls—just a few simple resets can make a huge difference to how you feel by Monday:

💧 Hydrate before you caffeinate: Drink a full glass of water first thing in the morning to kickstart your energy levels and digestion.

🚶 Get 20 minutes of fresh air: A brisk walk outside helps lower cortisol (stress hormones), supports cardiovascular health, and improves sleep quality.

🧘 Unplug before bed: Switch off screens 30–45 minutes before sleep to let your brain naturally wind down.

Taking care of your physical and mental wellbeing starts with the small, everyday choices.

👉 What’s one healthy habit you’re making time for this weekend? Let us know below! 👇

20/08/2026

Whitchurch Road Surgery – Monthly Activity Update (June 2026)

Here is a look at what our team handled across the surgery this past month:

📞 3,753 Telephone calls answered

💊 2,047 Prescription items issued

📋 86 Specialist referrals processed

📝 78 Fit notes issued

⚠️ Did Not Attend (DNA) Notice:

During June, 531 appointments were missed without prior cancellation. This means 19.3% (nearly 1 in 5) of all available appointment slots went unused — an increase of 94 missed appointments compared to May.

What does this mean for our practice?

Lost Access: 531 appointments could have been offered to patients waiting for urgent or routine care.

Clinical Time: That equates to roughly 88+ hours of clinician time lost in a single month.

Financial Impact: Across an entire year, this level of missed appointments equates to an estimated £190,000 – £250,000 in wasted NHS resources.

How you can help us:
If you no longer need an appointment or cannot make it, please let us know as soon as possible so we can offer that slot to someone else in need.

Thank you for your ongoing support and cooperation!

20/08/2026

Are you finding it tough to manage daily stress, dealing with worry or panic, or simply feeling low? You don’t have to handle it on your own. 💙

In partnership with Mind Cardiff / Caerdydd, the Tier Zero Mental Health Service offers free, tailored support designed to help you regain balance and build practical coping strategies.

What the service offers:

🧠 CBT-Based Guided Self-Help: Structured tools and resources over a 6–8 week programme.

🤝 1-to-1 Support: Work directly with a qualified practitioner who tailors the sessions to your personal needs.

🎯 Focused Care: Specially designed to support mild-to-moderate mental health challenges.

How to Access Support:
📲 Self-Refer Online: Scan the QR code on the image

📧 Email: [email protected]

📞 Call: 029 2040 2040

🚨 Need Urgent Support?

If you are experiencing severe distress or need urgent mental health support, call NHS 111 (Press Option 2) for 24/7 assistance.

Please feel free to share or tag someone who might find this service helpful.

19/08/2026

Myth vs. fact: Student Health Edition 🧠🩺

Moving away for uni comes with a long to-do list, and health admin is usually at the very bottom. Let’s clear up a few common misconceptions:

❌ "I can just stay registered with my family GP back home."

✔️ Fact: If you get unwell during term time, your home GP cannot easily examine you, issue same-day local prescriptions, or refer you to local NHS services.

❌ "Registration is instant when I get sick."

✔️ Fact: Processing NHS registrations takes several days. Sorting it out when you have a 39°C fever is the last thing you want to do.

❌ "I'm young and never get sick."

✔️ Fact: Close halls of residence + crowded lecture theatres = peak season for Freshers’ Flu, norovirus, and seasonal bugs.

❌ "It costs money to register."

✔️ Fact: NHS GP registration is 100% free.

⏱️ Take 5 minutes while drinking your morning coffee to register online today.

👉 Register here https://www.campusdoctor.co.uk/cardiff/reg.html?practice=whitchurch

Cardiff Students Accommodation 2025-26 Cardiff University Students' Union Talybont South Cardiff Freshers

17/08/2026

🎓 Freshers & Returning Students: Don’t get caught out by Freshers’ Flu! 🤧👇

Unpacking boxes? Sorting your timetable? Scrambling for the best seat in lectures? While you’re getting settled, take 5 minutes to tick off the most important life-admin task: Registering with a local GP surgery.

🛑 Why do it now instead of when you're sick?

⏱️ Zero hassle when you feel terrible: Registration takes a few days to process. The last thing you want when you have a fever is dealing with paperwork.

💊 Seamless prescriptions: Keep your routine medication and repeat prescriptions coming without interruption.

💉 Catch up on vaccines: Make sure you’re protected against MenACWY, MMR, and flu before campus bugs start circulating.

🧠 Access to mental health support: Easier referrals and support services when you need them.

💻 How to register:
Click on the link below to go to our registration page

https://www.campusdoctor.co.uk/cardiff/reg.html?practice=whitchurch

👉 Don't wait until 8 AM on a Monday morning when you're under the duvet feeling rough—register today and get it sorted!

Talybont South Cardiff University Students' Union Cardiff Freshers Cardiff Student Accommodation Talybont North Talybont North Student Residences Cardiff Student Accommodation 2025-26 Cardiff Students Accommodation 2025-26

This is an Info only page. Any enquiries please call or email the surgery. Open Mon to Fri 8.30-6.00

21/07/2026

🛡️ URGENT: Time-Limited Meningococcal B (MenB) Vaccination Programme 🛡️ Following recent outbreaks across the UK, NHS Wales has launched a precautionary, time-limited MenB vaccination drive to protect young people and students entering university or college this autumn. Meningitis B can be severe, but a 2-dose course of the Bexsero® vaccine provides vital protection.

👥 WHO IS ELIGIBLE?
1️⃣ 17–18 Year Olds: Born between 01/09/2007 and 31/08/2008 (Health Board invitation letters are being sent).

2️⃣ First-Time Students (up to age 25): Born on/after 21/07/2001 attending Higher Education or Residential Further Education for the first time in Autumn 2026 (including international students).

📍 WHERE IS THE VACCINE DELIVERED?
Please note that this programme is being run by Health Board Vaccination Teams in designated community clinics and is NOT being delivered by GP surgeries or pharmacies.

📞 HOW TO BOOK OR GET ADVICE:
If you need to book, have queries, or are self-referring as a student (Cohort 2), please reach out directly to the Cardiff and Vale Health Board team: ☎️ Call: 02921 841234

📧 Email: [email protected]
🌐 Web: https://cavuhb.nhs.wales (If self-referring as a student, please have your UCAS or official university offer letter/email ready for eligibility verification.) Please help share this post to reach eligible young adults and students in our area! 💙

Rydym yn croesawu galwadau ffôn yn Gymraeg, Saesneg a Iaith Arwyddion Prydain (BSL) via SignVideo. We welcome phone calls in Welsh, English and British Sign Language (BSL) via SignVideo.