14/08/2026
Dear Patients
Making It Easier to Access Our Services
At RDHG, we're committed to helping patients access the right service in the most convenient way. Over the coming weeks, we'll be highlighting simple ways to manage your healthcare online, through local pharmacies, and via other NHS services.
This week, we're focusing on repeat prescriptions and how you can request your medication quickly and securely without needing to telephone the practice.
💊 NEED A REPEAT PRESCRIPTION?
Here's the Quickest and Easiest Way
Did you know you may not need to telephone the practice to request your repeat medication?
There are several convenient ways to order your prescription safely and securely.
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📱 Use the NHS App
The NHS App is the fastest and easiest way to order repeat prescriptions.
With the NHS App you can:
✅ Request repeat medication anytime, anywhere
✅ Check your prescription status
✅ Access other NHS services
✅ Manage your healthcare online 24/7
No need to wait on the phone.
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💻 Online Services
You can also request repeat medication through our online services.
Online ordering helps:
• Reduce telephone waiting times
• Ensure requests are submitted accurately
• Allow our phone lines to remain available for patients needing urgent assistance
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Before You Order
✔ Allow sufficient time before your medication runs out
✔ Check what medicines you need before requesting
✔ Ensure your contact details are up to date
✔ Contact the practice if your medication review is due
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🚫 Please Remember
Repeat prescription requests cannot usually be processed immediately.
To avoid delays, please order your medication in good time.
Many thanks
The RDHG Team
