03/10/2026
Hi everyone 💜
Firstly, I just want to apologise for not sharing pictures of my work as often as I used to! I’m honestly so incredibly grateful to you all for keeping me so busy. 🥹💜 I never take your continued support for granted, and I’ll definitely try my best to be a little more present on here.✨️
I also just wanted to give a gentle reminder about my cancellation policy.
This week alone, I’ve had 5 cancellations with less than 12 hours’ notice, which has resulted in a £188 loss! Unfortunately, with such short notice, I’m very unlikely to be able to fill those appointments.
I absolutely LOVE what I do, and one of the most rewarding parts of my job is seeing you leave feeling amazing and like the best version of yourself. 💜 I genuinely wouldn’t want to do anything else.
The part I probably dislike most about running my own business is having to ask for deposits and cancellation fees. I know it can sometimes feel like a small amount — even when it’s £8 for a treatment — but those cancellations really do add up, and this is my income and livelihood. 🌎
I completely understand that life happens. Things crop up, plans change and sometimes you can become unwell, and I would never want anyone to feel bad about that. Unfortunately, as much as I understand these things are out of your control, the financial impact on me and my business is something I have to take into consideration too.
So, going forward, I kindly ask for at least 48 hours’ notice if you need to cancel or reschedule an appointment.
Any cancellation or rescheduling with less than 48 hours’ notice, as well as no-shows, will require the full treatment amount to be paid before another appointment can be booked.
I really hope you can understand why I have to put this in place, and I’m so grateful for everyone who respects my time and supports my little business. 💜
Thank you, as always, for keeping me so busy and allowing me to do a job I absolutely love. 🥰 xx