Park Surgery Driffield

08/06/2026

Nafferton is now open again.

08/06/2026

Nafferton surgery is closed for the next few hours due to an access issue. Park Surgery Driffield is open as usual.

04/06/2026

Just a reminder that the FitMums and Friends' Menopause Activity Programme is now running in Driffield and has some spaces due to cancellations. It is not too late to join in!

The 6-week programme combines gentle weekly walks, an information session with a specialist medical professional, yoga for menopause, and strength & conditioning exercises for menopause, all delivered by people passionate about helping and supporting women through this stage of life.

Anyone interested in attending the programme can visit the following link to book.
https://fitmums.org.uk/programme/45?fbclid=IwY2xjawSOG19leHRuA2FlbQIxMABicmlkETB3dTNxWWxDR2llWkdrWnRpc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHibKSRbfg_68LHCtYQqTq2QxrVkh4_qfYd2nhkOsg1MzIGjgs5lDWJS2mJVr_aem__B2_6hp20Px_2Yip5s4a1Q

The 6-week programme combines gentle weekly walks, an information session with a specialist medical professional, yoga for menopause, and strength & conditioning exercises for menopause - all delivered by people passionate about helping and supporting women through this stage of life.

04/06/2026

Our phone lines are now back on. Thanks for your patience.

04/06/2026

Unfortunately we are having a problem with our phone lines this morning. This applies to both incoming and outgoing calls. We have reported the fault to our telephone provider and hope it will be resolved shortly.

In the meantime please use the online form.

If you are waiting to hear back about appointments please watch out for text messages as we will be using those more until the phone lines come back on.

Contact us about your request

16/05/2026

You asked. We listened.

We heard you — we needed more appointment availability. So we made it happen.

In the last six months we've added over 200 extra appointments every single week at The Park Surgery.

More access. More availability. More of the care Driffield deserves.

Not registered with us yet? Join online in minutes:
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Official information from NHS about The Park Surgery including contact details, directions, opening hours and service/treatment details

15/05/2026

We're delighted to have brought FitMums and Friends' Menopause Activity Programme to Driffield, starting in June. We know how important it is for our patients to access support and community around the menopause, and we're proud to have worked with FitMums and Friends to make this happen locally. Anyone interested in attending the programme can visit the following link to book.

https://fitmums.org.uk/programme/45

08/05/2026

We know our new Emma AI telephone system has been a big change, and we appreciate that not everyone likes change at first. However, after reviewing the impact carefully, we will be keeping the system in place.

Since introducing Emma we have seen:

• Fewer abandoned calls
• Shorter call queues
• More time freed up for reception staff to help patients who need direct support
• Improved access for vulnerable and safeguarding patients who previously struggled to get through

One particularly important change we have noticed is that some of our most vulnerable patients are contacting emergency services less frequently because they are now able to reach the surgery more easily and reliably.

We also want to reassure patients that we maintain a dedicated support list for patients who are genuinely unable to use digital or automated systems independently. These patients are identified by the practice so they can still access care appropriately and safely. If you feel you fall into this category please let us know via the online form or in person.

We absolutely understand that some patients prefer traditional telephone systems, and we will continue to support patients who need additional help. However, for many patients, online triage remains the quickest and most efficient way to contact the practice for non-urgent requests.

Our priority is making sure patients can access help safely, fairly and efficiently — and the evidence so far shows this system is helping us do that.

Thank you to everyone who has been patient and constructive while we adapt to new ways of working.

07/05/2026

We are pleased to welcome Dr Susan Hartley to our surgery.

We’re really pleased to have her at the practice and look forward to working together as part of our 11 GP team.

05/05/2026

Our Accurx online system is now working normally again. We appreciate your patience and apologise for the inconvenience.