Willows Funeral Service

Willows Funeral Service Willows Funeral Service is an independently owned and family run business. We are here for you 24/7 on 01323 733354.

✨ MEET THE TEAM MONDAY ✨ The loss of Ashley’s grandad in 2013 changed everything for him. On the day of the funeral, a l...
07/09/2026

✨ MEET THE TEAM MONDAY ✨

The loss of Ashley’s grandad in 2013 changed everything for him. On the day of the funeral, a lifelong friend of Ashley’s grandad, Reg, drove the hearse. Reg provided reassurance and guidance when Ashley carried his grandad’s coffin into the service and to his final resting place. He mentioned to Ashley how well he did and suggested he take up a role within the industry. Ashley slept on it and decided to give Karen a call…2 weeks later Ashley found himself on his first funeral with Nick and Nick’s brother, Jason. He developed the necessary skill set to grow as a funeral director. Fast forward 13 years, Ashley says he feels privileged to be working alongside Nick and Karen. Ashley is forever grateful especially to Nick, Karen and Karen's late father Richard for the invaluable amount of knowledge he has gained.

As a funeral director, Ashley’s day to day duties are always different. He could be meeting families, taking a loved one of their final journey, making funeral arrangements, bringing loved ones into our care, engraving coffin plates/grave markers, car cleaning, and everything in between!

Ashley prides himself on being able to support families throughout their journey, lightening the load and bringing all the details together to help families create a truly personal tribute.

Outside of Willows, Ashley loves to spend time with his wife Sian and 3 children Kimberley, Zack and Lily. They enjoy visits to Bodium Castle and London. Ashley likes to watch Kimberley play rugby, support Zack with scouts and visit museums with Lily. He likes to find the time, if possible, to cook a Sunday roast or have a meal out with Sian. Ashley says “caring for our families as well as yours is at the heart of everything we do at Willows”.

September is recognised as Su***de Prevention Month. If you feel heavy, please reach out. If you are missing someone, yo...
03/09/2026

September is recognised as Su***de Prevention Month.

If you feel heavy, please reach out.

If you are missing someone, your love and pain are both seen. Reaching out is not a weakness, it's courage.

Every life matters. Every story matters. You are not alone.

If you're local and just need a cuppa and a chat, our door is open. We are here for you.

💙💜

Everyone is warmly invited to Eastbourne Crematorium's Open Day next week (Wednesday 9th September).This is your chance ...
02/09/2026

Everyone is warmly invited to Eastbourne Crematorium's Open Day next week (Wednesday 9th September).

This is your chance to have a look behind the scenes and if you have any questions, the Crematorium team will be there to help. Our very own funeral director Ashley will be attending too!

📍Eastbourne Crematorium, Hide Hollow, Eastbourne, BN23 8AE

✨MEET THE TEAM MONDAY✨ Today we are introducing the heart of Willows. Our lovely directors and husband and wife duo, Nic...
31/08/2026

✨MEET THE TEAM MONDAY✨

Today we are introducing the heart of Willows. Our lovely directors and husband and wife duo, Nick and Karen Jordan. They have been happily married for 29 years. Nick has been a funeral director for over 30 years and Karen has been arranging over 20 years.

They opened Henfield Funeral Services in December 2014 followed by Willows Funeral Service in February 2018.

Karen was brought up within the funeral industry as her late father Richard, who sadly passed in 2023, had been a funeral director for over 50 years serving his local community. Karen met Nick in 1994 who knew Richard well. Nick and Karen started their journey together alongside Richard because they saw how much families needed care, honesty and kindness and Karen certainly learnt from the best! They wanted to build something different. A place where every family is treated like one of their own with respect and gentle guidance every step of the way. Families have expressed their thanks to Nick and Karen telling them that the care, compassion and attention to detail are second to none.

Away from work, Nick has a large collection of classic cars which he proudly has renovated over the years. He attends classic car shows when he can. Karen enjoys playing outdoor bowls. A highlight for Karen in her bowls career was when she got through to Leamington in 2025!

Nick & Karen have two children, Connor and Alisha and their two bichon frises Teddy and Winnie who are loved by the family!

Nick and Karen built Willows on one promise. To look after you and your loved one as if they are part of our family.

“Our family caring for your family”
💚

So grateful for such kind words 💚
24/08/2026

So grateful for such kind words 💚

18/08/2026

We are aware of an issue with our website currently being down. Our IT team have identified the issue and are working to rectify this for us as soon as possible.

We want to reassure you all that we are still on hand as always to assist with any enquiries.

Thank you for your understanding!

📞01323 733354
📧 [email protected]

Wealden Crematorium are opening their doors to the community on 19th August. It presents a thoughtful opportunity to see...
13/08/2026

Wealden Crematorium are opening their doors to the community on 19th August. It presents a thoughtful opportunity to see the crematorium, walk the grounds, and understand more about how it all works.

For anyone who hasn’t visited before or would simply like to find out more, please do come along!

These moments can bring quiet reassurance. It’s good to know the places that care for our loved ones are held with respect and kindness.

Keeping our vehicles clean and well presented isn’t just about looking smart. It’s our way of showing the utmost respect...
11/08/2026

Keeping our vehicles clean and well presented isn’t just about looking smart. It’s our way of showing the utmost respect for every loved one we care for and for the families trusting us at such a difficult time.

Keeping things immaculate is our quiet promise that your loved one will be carried with dignity, respect and pride.

They deserve nothing less. 💚

A little note for our lovely families… You may have spotted the rather large scaffolding that’s appeared outside our off...
06/08/2026

A little note for our lovely families…

You may have spotted the rather large scaffolding that’s appeared outside our office! It’s not the prettiest view, we know.

But please know that we are still open and operating as normal. We’re still here to support you as always. If you have any trouble finding us, just give us a quick call and we’ll help however we can.
📞 01323 733354

31/07/2026

Recent news from Hull has understandably raised concerns about the care and the standards that families should expect from a funeral director. We are personally shocked and saddened that this has happened to these families.

At Willows Funeral Service, we are proud to be a National Society of Allied & Independent Funeral Directors (SAIF) member and part of a community of independent funeral directors committed to professional and compassionate care.

We are regularly inspected and voluntarily regulated under the UK Funeral Director Code. Families also have access to an independent complaints process through SAIF, delivered by an externally audited and Chartered Trading Standards Institute certified body.

We truly hope these safeguards offer added reassurance that families and their loved ones will be treated with care, dignity and respect. Always.💚

Address

17 Station Parade
Eastbourne
BN211BE

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