07/08/2026
At James Scott, we’re proud to care for every family with compassion, dignity and respect.
Our team is here to support families across Portobello, Musselburgh and Tranent whenever they need us.
Recent news has understandably raised questions about the care people receive after they die.
At Dignity, caring for the person entrusted to us is at the heart of everything we do.
Every one of our funeral homes follows rigorous standards and procedures to ensure the highest levels of care, respect and professionalism from the moment someone comes into our care until the day of the funeral.
We’ve also increased our focus on Customer Care Standards, compliance visits, and operational observations, helping ensure best practice is consistently embedded across our branches. Alongside investment in new tools, training and ways of working, these measures reinforce our commitment to delivering safe, dignified, and respectful care every day.
We also believe everyone deserves that same reassurance, regardless of who they choose. That’s why we’ve long supported greater regulation across the funeral profession.
If you have any questions about funeral care or choosing a funeral director, we’re always here to help.
