24/08/2026
From Wednesday 26/8/26 further to patient feedback and pressure on our reception team we are Improving Patient Access with New AI Technology at Reception phone lines
Say Hello to Faster Service
Big changes are here! We've introduced a new Voice AI Assistant to make calling us quicker and easier. Here's what you can expect:
No more waiting: Calls are answered on the first ring.
Like talking to us: The AI works just like our reception team, so you'll always get great care.
Faster help: From appointments to advice, we're making your experience faster and simpler.
No need to share your symptoms with our receptionist: All the information you give to the AI Assistant will be sent directly to our duty doctor.
We can't wait for you to try it out!