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Monday 8am - 6:30pm Tuesday 8am - 6:30pm Wednesday 8am - 6:30pm Thursday 8am - 6:30pm Friday 8am - 6:30pm

Frome Medical Practice

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Frome Medical Practice

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Welcome to Frome Medical Practice
Supporting your health

04/11/2026

DIGITAL HEALTH SUPPORT

We are making improvements to how patients access our services, from 9th November. The following explains what is changing for patients and the help that is available, if you need it.

WHAT IS CHANGING FOR PATIENTS?

➡ We will have a simpler online appointment request form
➡ It will be possible to direct book some appointments via our website
➡ You will be able to request appointments via the NHS App
➡ If we hold an email address for you this will be our way of contacting you. (We will still text or call patients who can't use email)
➡ New check in screens and digital screens in waiting room

Many of the behind the scenes systems used by our team will also be updated and improved.

HELP IS AVAILABLE

Our digital health team can help with things like:

✅ Using our improved online appointment request form
✅ Downloading and using the NHS App
✅ Letting us know your email address
✅ Booking appointments via our website (from 9th November)

If you need any help, you can drop into any of the digital health sessions we offer each week. No appointment needed. Bring your mobile phone or tablet with you if you can.

DIGITAL HEALTH WEEKLY SESSIONS

📅 Tuesday 10am to midday at the practice
📅 Tuesday 1pm to 3pm at Sainsbury's
📅 Wednesday 10am to midday at Holy Trinity Church Hall
📅 Thursday 10am to 11:30am in the cafe at the Cheese and Grain
📅 Thursday 4pm to 8pm at the practice

DIGITAL HEALTH MONTHLY SESSIONS

📅 3rd Friday of the month at Fair Frome, Marston Trading Estate from 10am to midday
📅 2nd Saturday of the month venue and time varies (please check our website events page or social media for details)

FURTHER INFORMATION

Find out more about the improvements we are making on our earlier social media post this week (Monday 2nd November) or visit our website ‘news’ page (search news on our home page).

More information about our Digital Health support is available on our website, by searching 'digital health' on our home page, or clicking the link below:

https://www.fromemedicalpractice.co.uk/digital-health-support

04/11/2026

👩‍💻 STAYING SAFE ONLINE AND AVOIDING SCAMS

(Please share with people who might find this helpful)

Following the success of the previous session delivered by Avon and Somerset Police, we are pleased to offer another opportunity to attend this informative and practical talk.

Join us to learn how to stay safe online, recognise common scams and frauds, and protect your personal information when using the internet, email, social media and online services.

📅 Wednesday 25 November
🕒 2pm to 4pm
📍 Boardroom, First Floor, Frome Medical Practice

The Boardroom is located on the first floor and can be accessed by lift.

This event is free of charge and is open to patients registered with Frome Medical Practice.

Places are limited, so please book in advance if possible. If you need help booking your place, please drop in to one of our Digital Health sessions. Visit our website and search 'events' 'or click the link below:

https://www.eventbrite.co.uk/e/staying-safe-online-and-avoiding-scams-talk-tickets-2000256605352

03/11/2026

We host regular female clinician led discussions on menopause treatment. These discussions are for anyone considering hormone replacement therapy (HRT) for the first time. Our next date is coming up soon:

📅 Tuesday 24th November
🕘 6pm to 8pm
📍 Frome Medical Practice

Sessions provide clear information on menopause treatment options with a focus on HRT. They also offer a supportive space to share experiences. You need to be able to attend for the full 2 hour session.

What do the discussions cover?

🗣Menopause symptoms and how they vary from person to person.
👥 Ways to manage symptoms.
💊 HRT treatment options, including benefits and risks.
🥗 Alternative treatments, such as lifestyle changes.
➡ Signposting to other support resources

Booking to join one of these group discussions is essential. Find out more and register to come along on our website and one of the team will be in touch to confirm your place:

https://www.fromemedicalpractice.co.uk/menopause-group-discussion

These sessions are for patients registered at Frome Medical Practice only

03/11/2026

📲 DIGITAL HEALTH SUPPORT AVAILABLE THIS WEEK

➡ Do you need help letting us know your email address? Or would you like help setting an email address up?
➡ Would you like to find out more about using the NHS App?
➡ Do you need showing how you can easily order repeat prescriptions?
➡ Or perhaps you want someone to show you how to use our different online forms?

These are just some of the health related digital technology issues our digital support team can help you with.

No appointments needed but do bring your mobile phone or tablet along with you so we can help you out.

There are 5 opportunities to see the team this week, including a Saturday morning session - here's where they will be if you need their help:

Tuesday 3rd November
10am to midday at the practice
Please note - no Sainsbury’s session today

Wednesday 4th November
10am to midday Holy Trinity Church Hall

Thursday 5th November
10am to 11:30am at the Cheese and Grain
4pm to 8pm at the practice

02/11/2026

HABITS FOR HEALTH GROUP

‼ NEW GROUP STARTS NEXT WEEK - REGISTER NOW ‼

Register now for our next group, starting in a couple of weeks time:

📅 Tuesday 10th November
➡ For 6 weeks
🕰 10:30am to midday
📍 At Frome Medical Practice

If you are interested in taking part fill in the online form on our website (linked below or search habits for health on our website) and one of the team will be in touch. Alternatively, call our team on 01373 468368.

https://www.fromemedicalpractice.co.uk/habitsforhealth

MORE DETAIL

Habits for Health is for people who would like to improve their health and wellbeing.

Whether you're living with a long-term health condition, low mood, or want to manage things like hypertension or cholesterol, the programme may be for you.

From moving more to sleeping better, starting with small steps can make a big difference. The programme supports you in building healthier habits and gaining confidence in managing your health.

Through practical activities, group discussions and weekly habit-building challenges, you'll develop the skills and confidence to make lasting changes

02/11/2026

CHANGES FROM 9TH NOVEMBER

We are making improvements to how patients access our services and how we work behind the scenes to support patient care. The following gives you an overview of what we are doing and why.

WHAT IS CHANGING?

✅ We will have a simpler online appointment request form
✅ It will be possible to direct book some appointments via our website (more detail to follow on this)
✅ You will be able to request appointments via the NHS App
✅ As mentioned over the last few weeks, if we hold an email address for you this will be our way of contacting you. (We will still text or call patients who can't use email)
✅ New check in screens and digital screens in waiting rooms
✅ Many of the behind the scenes systems used by our team will be updated and improved

WHAT ISN’T CHANGING?

✅ Same day GP triage of appointment requests
✅ Patients needing urgent care will continue to be prioritised. We will call you if you need an urgent appointment.
✅ How you find the online appointment request form on our website will not change - it will still be on the appointments page. (If you cannot use our online form, you can still call the practice or pop in and one of the team can fill it in with you.)
✅ Digital health support will still be available if you need help with these changes
✅ We will still text, call or write to patients who can’t use email

WHY ARE WE MAKING CHANGES?

✅ Our online appointment request form will be simpler and easier for patients to use
✅ We want to improve how we communicate with you. Email means we can send longer, more useful messages
✅ Updating and streamlining systems the team use will make us more efficient

HOW CAN YOU HELP?

THIS WEEK:

✅ Check we have an up to date email address for you. You can check this via your NHS App or use our online ‘contact details’ form (head to the contact us page for the link)
✅ Share this news with people who might not otherwise see this

OVER THE NEXT FEW WEEKS:

✅ There are lots of changes happening in the background so please be patient with all our team as we adapt to new ways of working

We will be sharing more updates later this week and all through next week so please check back for further information over the next few days.

02/11/2026

Coming up in November

There's lots to let you know about this month. As always, full details and booking links for the events marked ** can be found on our website events page. All other events are drop in and you don't need to book. Search 'events' on our home page or click the link below.

Edit - please note the Digital Health Pop Up at Standerwick market will not take place on 4th Wednesday of the month.

3rd November The Little Habits Cafe
5th November Long term conditions support group
10th November Habits for health group starts **
12th November Young people’s patient group
14th November Digital health pop up
19th November Meet the artist - 800 missed steps
21st November Meet the artist - 800 missed steps
24th November Menopause group discussion **
25th November Staying safe online **
27th November Pain cafe

https://www.fromemedicalpractice.co.uk/events

30/10/2026

We are celebrating another fantastic achievement by the team! 🎉

We are a finalist in 2 categories in the General Practice Awards (GPA), the leading celebration of excellence in primary care, which take place in December, as we've been shortlisted for ‘Primary Care Network of the Year’ and ‘Sustainability in Practice’.

Hundreds of nominations are submitted for the awards each year, which celebrate people and teams making a real difference across primary care. So we are very excited to have reached the finals and that the team has been recognised as making a real difference to primary care, both in and beyond Frome.

29/10/2026

☕ FIRST TUESDAY OF THE MONTH - LITTLE HABITS CAFE

Join us at the Little Habits Café, a friendly monthly drop-in session for our patients who have completed our Habits for Health programme.

📅 First Tuesday of every month - next date is Tuesday 3rd November
⏰ 2pm to 3pm
📍 Live Well room at Frome Medical Practice

Hosted by Health Connector Jo.

What to expect:

✅ Time to reflect on the goals you set during Habits for Health
✅ Support to build on your Tiny Habits and healthy routines
✅ Opportunity to set new goals and stay motivated
✅ Friendly peer support from others on a similar journey
✅ Tea, coffee and conversation

Whether you've maintained your habits or would like help getting back on track, you're welcome to come along.

Find out more about Habits for Health and our Little Habits Cafe on our website. Search 'habits for health' or use the link below:

https://www.fromemedicalpractice.co.uk/habitsforhealth

29/10/2026

☕ NEXT TUESDAY - LITTLE HABITS CAFE

If you've completed our Habits For Health programme, then we'd love to see you at our Little Habits Cafe!

📆 Tuesday 3rd November
🕑 2pm to 3pm
📍 Live Well Room, Frome Medical Practice

Come along and Jo, our Health Connector, will be there. The cafe is a chance to:

🙂 Reflect on your goals and progress
👏 Celebrate successes, however small
➡ Build on the habits you've already started
🎯 Set new goals at your own pace
👥 Share ideas and experiences with others
🥰 Receive encouragement and support
☕ Enjoy a free tea or coffee

Whether you've maintained your habits, experienced some setbacks, or simply want to reconnect with the Habits for Health community, you're very welcome to come along.

More information about our Habits For Health programme and the Little Habits Cafe is available on our website. Search 'habits for health' on our home page or use the link below:

https://www.fromemedicalpractice.co.uk/habitsforhealth

Address

Frome Medical Centre
Frome
BA112FH

Opening Hours

Monday	8am - 6:30pm
Tuesday	8am - 6:30pm
Wednesday	8am - 6:30pm
Thursday	8am - 6:30pm
Friday	8am - 6:30pm

Telephone

+441373301301

Website

https://www.fromemedicalpractice.co.uk/

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