Borders Hearing Care

Borders Hearing Care Shona & Andrew, with 40 years experience, founded Borders Hearing Care in 2023. Personalised solutions & no-obligation trials available!

Providing expert, independent hearing care & ear wax removal in Galashiels and in 2026 opened Portobello Hearing Care.

Ear Wax Removal Appointments Available tomorrow Thurs 24/09A big thank you to everyone who has already booked an appoint...
23/09/2026

Ear Wax Removal Appointments Available tomorrow Thurs 24/09

A big thank you to everyone who has already booked an appointment.

We still have a limited number of Ear Wax Removal available in Galashiels tomorrow.

If your ears feel blocked, your hearing seems muffled, your hearing aids aren't performing as well as they should, or you're concerned about your hearing, we're here to help.

To book an appointment, send us a message or call 01896 800 369.

Borders Hearing Care
52 Channel Street
Galashiels
TD1 1BA

🌧️ An early (and very wet!) start for Shona this morning, heading into an 8am meeting with the .org  Council as part of ...
23/09/2026

🌧️ An early (and very wet!) start for Shona this morning, heading into an 8am meeting with the .org Council as part of her role as Secretary for the Association of Independent Hearing Healthcare Professionals.

A little job with a big title! 😊

And although we definitely didn’t spend the meeting discussing the weather, the Council call certainly covered some ground with members joining from Selkirk to Yorkshire, and all the way down to London and Cornwall. 🌍

AIHHP is a professional association dedicated to promoting excellence within the UK hearing care profession. Our members provide a range of specialist services, including hearing assessments, hearing aid provision, hearing protection and other hearing-related services that you may not typically find on the high street.

If you know someone who could benefit from independent hearing care anywhere in the UK? 👂❤️

You can find an AIHHP member here:
https://www.aihhp.org/find-a-member/

You never know who you might meet when on Home Visits. While out today, Shona spotted this lovely little guy and couldn’...
22/09/2026

You never know who you might meet when on Home Visits.

While out today, Shona spotted this lovely little guy and couldn’t resist sharing his photo.

With ears like those, we thought he was the perfect reminder of just how important our hearing is.

From hearing checks to advice on hearing aids, we’re here to help you stay connected.

When was your last hearing check?

22/09/2026
21/09/2026

We’re delighted to introduce Carol, the newest member of our Hearing Care team.

From 24th September, Carol will be carrying out our ear wax removal appointments, taking over from Andrew.

Carol comes to us with a background in NHS nursing, many years of experience caring for people, and a wealth of knowledge and experience within healthcare. We’re delighted to have her join the team and are confident that our patients will be in safe, caring and experienced hands.

Prefer to see Andrew?
Andrew will continue to offer ear wax removal appointments on Thursdays, so if you’d prefer to continue seeing Andrew, appointments can still be requested.

To book an appointment with Carol or Andrew, please give us a call and our team will be happy to arrange this for you.

We look forward to welcoming you to the clinic and introducing you to Carol!

💛 Introducing Communities Connected to our followers - a fantastic source of support for anyone living with or caring fo...
17/09/2026

💛 Introducing Communities Connected to our followers - a fantastic source of support for anyone living with or caring for a loved one with dementia.

Barbara is one of the kindest people you could ever meet, with such a wealth of knowledge, experience and helpful advice to share. 🌷

And today, Shona is heading your way to QME Care 💕

💙 Meet Barbara, Communities Connected's Dementia Specialist 💙

Our Coffee and Chat with a Dementia Specialist sessions are led by Barbara Bertram, Communities Connected's dedicated Dementia Specialist.

Barbara has spent many years in nursing, having begun her career at just 16 years old. A registered nurse with a wealth of knowledge and experience, she has been part of the QME Care team since 2019 and is passionate about supporting people living with dementia and those who care for them.

Dementia is Barbara's specialist area, and she is committed to ensuring that individuals and families have access to the support, understanding and guidance they need to live well with dementia. Alongside her work with Communities Connected, Barbara delivers dementia training within QME Care and throughout the wider community, helping to raise awareness and improve standards of care.

Barbara's dedication was recently recognised when she won the Workforce Development Award, celebrating her exceptional commitment to developing staff potential and creating an inspiring learning culture.

Whether you are living with dementia, caring for a loved one, or simply want to learn more, our Coffee and Chat sessions offer a warm, welcoming space to ask questions, share experiences and gain expert advice from Barbara.

Our next session is Tuesday 29th September at 1.30pm in QME Care, Kelso

☕ Everyone is welcome. We look forward to seeing you there.

Today, Shona was out on a home visit at a care home, where she spent time training the care staff on supporting resident...
16/09/2026

Today, Shona was out on a home visit at a care home, where she spent time training the care staff on supporting residents with their hearing needs and helping them get the most from their hearing aids.

It’s all part of providing personalised hearing care, not just for our patients, but also helping the people who support them every day.

And on the way home, Shona was treated to this beautiful view. A lovely end to a rewarding day!

Your hearing health matters to usWe’re pleased to share the BIHIMA Red Flag Campaign, which highlights some important si...
14/09/2026

Your hearing health matters to us

We’re pleased to share the BIHIMA Red Flag Campaign, which highlights some important signs that shouldn’t be ignored when it comes to your hearing and ear health.

We know it can be easy to put changes in your hearing down to getting older, or to hope that a problem will simply go away. But some symptoms can be a red flag and may need further assessment.

🚩 Sudden changes in hearing
🚩 Hearing loss in one ear
🚩 Persistent or one-sided tinnitus
🚩 Dizziness or balance problems
🚩 Ear discharge or other unusual symptoms

If you’ve noticed something that doesn’t feel quite right, please don’t worry — but don’t ignore it either. We’re always happy to listen, answer your questions and help point you in the right direction.

Please take a look at the BIHIMA campaign and, if you know someone who might benefit, share this post with them. You never know who might need that little reminder to get their hearing checked.

Hearing loss red flags campaign From Monday 14 September (and not before, please!), you can support our hearing loss red flags campaign and help us raise awareness of the early warning signs of hearing loss. Together, we can help more people take action sooner, improving long-term outcomes and quali...

We had a roof leak last Thursday… but our brilliant landlords were down the very next day to fix it! 👏 👏Most of you have...
14/09/2026

We had a roof leak last Thursday… but our brilliant landlords were down the very next day to fix it! 👏 👏

Most of you haven’t seen our fabulous facilities at BHC, but our Gold Throne Room is on brand colours & thankfully, nice and dry today! 👑🚽

Happy Monday! 😄

Address

52 Channel Street
Galashiels
TD11BA

Opening Hours

Monday 9:30am - 4pm
Tuesday 9:30am - 4pm
Wednesday 9:30am - 4pm
Thursday 9:30am - 4pm
Friday 9:30am - 3pm

Telephone

+441896800369

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