Borders Hearing Care

Borders Hearing Care Shona & Andrew, with 40 years experience, founded Borders Hearing Care in 2023. Personalised solutions & no-obligation trials available!

Providing expert, independent hearing care & ear wax removal in Galashiels and in 2026 opened Portobello Hearing Care.

Myth vs. Fact - posting this story as we have had two clients in recently that have had their pre-booked hearing assessm...
29/07/2026

Myth vs. Fact - posting this story as we have had two clients in recently that have had their pre-booked hearing assessments cancelled (because they aren't old enough???!!!).

Myth: Hearing loss only affects older adults.

Fact: Hearing loss can affect people of all ages.

While age-related hearing loss is common, younger people and even children can experience hearing loss due to:
-Prolonged exposure to loud noise (concerts, headphones, workplaces)
-Ear infections or certain illnesses
-Genetics
-Injury to the ear
-Head injuries
-Some medications

The good news? Early detection can make a real difference. Regular hearing checks help identify changes early, allowing you to access the right support and protect your long-term hearing health.

If you or someone you know has been asking people to repeat themselves, struggling to follow conversations, or turning the TV volume up more than usual, it may be time for a hearing assessment.

Book a hearing check today and take the first step towards better hearing.

28/07/2026
Borders Hearing Care will be closed today - Tuesday 28th!We’ll be back open as usual on Wednesday 9.30am.Thank you for y...
28/07/2026

Borders Hearing Care will be closed today - Tuesday 28th!

We’ll be back open as usual on Wednesday 9.30am.

Thank you for your understanding - working mum of three and half way through the school holidays!

We had a great time listening to waves last week & highly recommend the Eyemouth Rib Trips! 🦭🌞🪸

A little audiology learning today – and why it's important to see a fully qualified Hearing Aid Dispenser.Recently at BH...
27/07/2026

A little audiology learning today – and why it's important to see a fully qualified Hearing Aid Dispenser.

Recently at BHC, we've seen several clients who were told their hearing was "normal" after having a simple high street hearing check. However, these tests were often limited and not as comprehensive as a full hearing assessment.

A basic screening (often testing just four frequencies) or an online hearing check can be useful for raising awareness, but it should never replace a full hearing test carried out in a sound-treated booth, including both air conduction and bone conduction testing.

Understanding the results:

🔴 Red circles = Right ear (air conduction)
🔵 Blue crosses = Left ear (air conduction)
🔺/◁ Triangles or brackets = Bone conduction (via a headband behind the ear)

If your hearing test didn't include bone conduction, it wasn't a complete assessment.

Here are three examples:

1️⃣ A recent test showing only four air conduction points, where the patient was told their hearing was normal.

2️⃣ A full BHC hearing assessment using both air and bone conduction, revealing a mild bilateral sensorineural hearing loss with high-frequency hearing loss that the first test failed to identify.

3️⃣ The same results, but with an air-bone gap, which could indicate a middle ear condition affecting the eardrum or hearing bones. If this were the true result, the patient should have been referred to their GP or ENT for further investigation.

The concern is that people may leave believing their hearing is fine when they've only received part of the picture. A comprehensive hearing assessment doesn't just measure hearing—it helps identify underlying conditions and ensures you receive the correct advice, treatment, or referral.

A longer post than usual, but an important one to explain! 👂🦻❤💙

Borders Hearing Care will be closed tomorrow, Friday 24th!We’ll be back open as usual Monday 9.30am.Thank you for your u...
23/07/2026

Borders Hearing Care will be closed tomorrow, Friday 24th!

We’ll be back open as usual Monday 9.30am.

Thank you for your understanding.

💜 Communities Connected – Dementia Café 💜Looking for a friendly, welcoming place to connect with others affected by deme...
21/07/2026

💜 Communities Connected – Dementia Café 💜

Looking for a friendly, welcoming place to connect with others affected by dementia?

Why not come along to the Communities Connected Dementia Café – a safe, relaxed space where people living with dementia, their families, friends, and carers can enjoy a cuppa, conversation, companionship, and valuable support.

Thank you to Communities Connected for providing this wonderful service and for the difference they make in supporting people across our community.

Please like, share, and help spread the word so that anyone who could benefit knows this fantastic support is available.

Hawick Carers Cafe is on this Wednesday 22nd July ☕️🍰

The  #1 Hearing Aid Maintenance Issue We See in Clinic? Clogged Filters.If your hearing aids suddenly sound quieter or s...
20/07/2026

The #1 Hearing Aid Maintenance Issue We See in Clinic? Clogged Filters.

If your hearing aids suddenly sound quieter or stop working properly, the filter is often the culprit. These tiny wax filters protect your hearing aids from earwax and debris—but they need to be replaced regularly.

Signs it's time to change your filter:
• Reduced volume
• Muffled sound
• Intermittent performance

Regular filter changes can help keep your hearing aids performing at their best and may prevent unnecessary repairs.

Not sure how to change your filters? Pop in to see us we are happy to show you or help you find the right replacement filters.

Get in touch if you have any questions—we're here to help keep your hearing at its best.

Borders Hearing Care is getting a glow up Monday! ✨The sun is shining and we're busy giving our shop front a spruce up, ...
20/07/2026

Borders Hearing Care is getting a glow up Monday! ✨

The sun is shining and we're busy giving our shop front a spruce up, which beats working inside all day!

Looking forward to welcoming our clients in this afternoon.

Hearing Aid Spotlight: Rechargeable Hearing AidsSay goodbye to changing tiny batteries and hello to effortless hearing! ...
15/07/2026

Hearing Aid Spotlight: Rechargeable Hearing Aids

Say goodbye to changing tiny batteries and hello to effortless hearing!

Rechargeable hearing aids offer:
-All-day battery life
-Easy overnight charging
-No fiddly battery replacements
-Environmentally friendly solution
-Reliable performance when you need it most

Simply place your hearing aids on charge overnight and wake up ready to enjoy clear, confident hearing throughout the day.

Interested in learning if rechargeable hearing aids are right for you? Contact our team to discuss the latest options available.

Address

52 Channel Street
Galashiels
TD11BA

Opening Hours

Monday 9:30am - 4pm
Tuesday 9:30am - 4pm
Wednesday 9:30am - 4pm
Thursday 9:30am - 4pm
Friday 9:30am - 3pm

Telephone

+441896800369

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