Harrowby Lane Surgery

12/06/2026

🌟 QEWS Award Achieved! 🌟

🎉We are proud to share with you that our practice has achieved the QEWS Award 🎉

This is a reflection of the effort our amazing team puts in every day to provide safe, high-quality care for our patients.

Thank you to all the team at Harrowby Lane Surgery for their dedication and also thank you to our patients for your continued support as we strive to improve the care and services we provide! 💙

We remain committed to delivering excellent care for our community now and in the future.

11/06/2026

📢 REMINDER - TODAY 📢

📢 Important Notice 📢
🌟 Staff training 🌟
Thursday 11th June 1.00-4.00pm

09/06/2026

📢 Important Notice 📢
🌟 Staff training 🌟
Thursday 11th June 1.00-4.00pm

09/06/2026

Changes to hospital appointment queries

We’re introducing a Patient Services Hub — a new system designed to make it easier for you to get the information you need about your hospital appointments.

You can now use automated options to have simple queries answered and actioned quickly and easily. To help save time, please have your NHS number ready when you call.
If you prefer, you will still be able to speak to a member of staff.

📱 Call us on 01522 573200

Please bear with us while we make these improvements. Thank you for your patience and support.

01/06/2026

The quickest & easiest way to contact us for most medical and administrative requests is through our online Accurx Triage Service

✅ Request for Medical Advice
✅ Order Medication
✅ Submit Administrative Queries
✅ Contact us any time between 8am-6:30pm

By submitting your requests online yourself, you help keep our telephone lines available for patients who are unable to use the online services or who need urgent assistance from our Reception Team.

Thank you for helping us provide the best possible service to all our patients.

Access accurx here: https://accurx.nhs.uk/patient-initiated/C83080

28/05/2026

20/05/2026

🔵 Dementia Action Week: 18th - 24th May 🔵

‘What is dementia?’ Let’s break it down 👇

Dementia is a group of symptoms that show your brain isn’t working as it should.

Early symptoms are often mild, and might include little things like misplacing your belongings, struggling to find the right word for everyday objects, or finding day-to-day activities difficult.

Many of us will notice changes to thinking abilities and memory as we get older. However with dementia, these symptoms get worse over time.

And when symptoms start to interfere with daily life, this is known as dementia.

It’s really important to remember that dementia is caused by diseases that damage your brain – it’s not a normal part of getting older.

So if you’re worried about yourself or someone else, speak to your GP, or give our Dementia Support Line a call on 0333 150 3456 for more support and advice.

And please share this post so we can raise awareness of dementia and educate as many people as possible about this devastating condition.

12/05/2026

🩷 International Nurse Day 🩷

Today, on International Nurses Day, we want to say a heartfelt thank you to all nurses across our health and care system 💙

From hospitals and GP practices to community teams, care homes and mental health services, nurses make a difference every single day through their skill, compassion and dedication.

Your commitment to caring for our communities, supporting patients and families, and going above and beyond does not go unnoticed.

Thank you for everything you do to keep Lincolnshire healthy and cared for.

11/05/2026

📣 EXCITING APPRENTICESHIP OPPORTUNITY 📣
🌟RECEPTIONIST / ADMINISTRATOR🌟

Are you looking to start a new career? 💫

Harrowby Lane Surgery is looking for a friendly, motivated Apprentice Receptionist/ Administrator to join our team.

This is a fantastic opportunity to:
✅ Gain hands-on experience in a busy GP surgery
✅ Work as part of a supportive and friendly team
✅ Achieve a Business Administration NVQ Level 3 qualification through Grantham College
✅ Earn while you learn

📍 Location: Harrowby Lane Surgery, Grantham.
📅 Start Date: As soon as possible
⏰ Full Time – 37.5 hours/ per week
💷 National Minimum Wage (£8.00/hr starting salary)
🎓 One day per week training at Grantham College
📚 Course Duration: 12–18 months

The suitable candidate must be flexible and be available to work shifts between the hours of 08.00am and 6.30pm (to cover the reception opening hours).
Duties include:
• Reception and patient support
• Answering calls and booking appointments
• Ensuring the smooth running of a busy reception office
• Administrative duties and scanning documents
• Supporting clinicians and the wider practice team
• Managing patient queries and records
• Processing prescriptions requests and dealing with medication queries
Benefits include:
✨ 20 days annual leave plus bank holidays
✨ Staff development opportunities
✨ Friendly team and social events
This role would particularly suit a 16–18 year old or school leaver looking to begin a rewarding career in healthcare reception and administration.

To apply or ask questions contact:
📞 Joanne Allen – Office Manager: 01476 579494
📧 [email protected]
Training provider: Grantham College Business Administration Level 3 Apprenticeship
Closing Date - Sunday 31st May 2026

05/05/2026

Update - The issue has now been resolved.

We are aware of an issue with our online Triage tool Accurx. As such we are currently unable to see or respond to any contacts sent into the practice.

Our supplier is looking into the issue, which appears to be national.

We will get back to you as soon as we can, however due to this issue there may be a delay.

Thank you for your understanding