17/08/2026
“Building relationships with patients and their families is very important. We learn so much from their loved ones. Not just their problems, but also what they love, how they like to be talked to, and their hobbies. This way, I can provide personal care.”
Meet Rita, heightened surveillance nurse on Eashing Ward, which cares for older patients, often living with frailty and dementia. Rita joined the Trust back in 2015 as a healthcare assistant, and moved into her current role in 2020.
“I look after patients who have a very high risk of falling, are often confused, and those with acute vulnerability. My responsibility is to work with patients on a one-to-one basis throughout the day. This means tracking their physical and behavioural status, and recording their vital signs. I enjoy talking with my patients and get to know them well, which helps to spot more subtle signs that someone’s condition may be changing.
“Collaborating with my manager and colleagues, I organise events on the ward for patients, and find ways of helping them to socialise with each other. Recently, we held a tea party with music and nice food. It really made them happy. We all enjoy these kinds of activities.
“My passion is to help, especially older people. I’m so happy with my job and enjoy the company here on Eashing Ward. My colleagues are so friendly and we support each other.”
