Hereford Medical Group

30/07/2026

It's International Day of Friendship! 🎉

You know that friend who remembers your coffee order, sends you memes at 2am, and somehow still laughs at your worst jokes? Yeah — today's for them.

Every 30th of July, people all over the world pause to celebrate the ridiculous, wonderful, completely underrated superpower that is friendship. No fancy plans required. Just good company and a bit of gratitude.

So go on — text that mate you've been meaning to call back, grab a coffee with someone who makes you laugh, or just tell a friend they're brilliant (because they are). Friendship doesn't care about distance, language, or how long it's been since you last spoke. It just picks up right where it left off.

Here's to the friends who make the ordinary days feel a little bit magic. 💛

29/07/2026

We are pleased to announce that after a successful roll out of the pilot practices we are now ready to place your practice live with the new NHS App.

-Access
This allows patients to submit admin and clinical enquiries directly through the NHS App — the same experience they already have online, now through the App.

The App access mirrors that of the patient form so enquiries cannot be submitted when tiles or the patient form are not open.

-Symptom selection
It includes an alphabetical symptom list with a single text box for all selected symptoms — no repetitive questions about each symptom.

-Photo uploads
Patients can attach photos directly to their submission from their phone.

-Dashboard & data export
App submissions appear in your existing dashboard with full data export available.

ProUI
-Each enquiry submitted through the App is hard linked to the same unit as they are in the patient form with selection per site options available where they already exist.

-Within our Knowledge Base, (link below) you can find practice and patient information including videos and a poster that can be downloaded and used to promote use of the App.

See the patient journey through the NHS App

28/07/2026

Important update about the My Health and Wellbeing Patient Portal:

We'd like to let you know about an important change to the My Health and Wellbeing patient portal, which is used by patients across Herefordshire and Worcestershire.

-What's changing?

The current My Health and Wellbeing patient portal will close on Tuesday 4th August 2026. This is because the company that supports the portal is no longer able to provide the service.

A new patient portal is already being developed and is expected to launch in autumn 2026.

-What does this mean for you?

From 4 August 2026, you will no longer be able to access the current patient portal.

Until the new portal is available:

You won't be able to view your hospital outpatient appointment letters or clinic letters online through the patient portal.

These letters will also not be available through the NHS App during this temporary period.

-How will I receive my hospital information?

While the new portal is being introduced, we will continue to keep you informed by sending:

Hospital appointment letters by post.
Clinic letters and other important correspondence by post.

Please be assured that you will continue to receive the information you need in good time to support your care.

24/07/2026

Awareness Day 24/7 / , 24th July

Samaritans is a charity that prevents su***de through the power of human connection, and Samaritans Awareness Day takes place on the 24th of July to highlight the fact that they are available to listen 24/7 and to raise awareness and funds.

You can help by donating or fundraising to help keep their call centres open and staffed by highly-trained volunteers. There are lots of fundraising ideas and resources on their website,

https://www.samaritans.org/support-...your-own-fundraising/fundraising-inspiration/.

Or you can visit their volunteering page, https://www.samaritans.org/support-us/volunteer/,

to get involved as a regular fundraiser, support the work of Samaritans in other ways, or even become a volunteer listener yourself.

22/07/2026

Today is World Brain Day 🧠💙

Neurological disorders claim 11 million lives annually. Crucially, 81% of these deaths occur in low and middle income countries where access to care is most limited. This mortality gap is an urgent reminder that healthcare is a human right, not a geographical privilege.

3.4 billion people which is 42% of the world live with a neurological condition. Brain disorders are now the leading cause of global disability. This World Brain Day, let's advocate for . 🧠

10/07/2026

We've recorded a short video about the National GP Patient Survey results.

09/07/2026

Videos To Help You Prepare for Appointments:

This page helps you prepare for healthcare appointments by providing short educational videos on topics such as:

What to expect at different types of appointments (e.g. pre-operative, diagnostic-only and remote appointments).
How to prepare before attending.
How to take an active role in your care.
Shared decision-making, including asking questions about your treatment.
Managing follow-up appointments and understanding "Waiting Well".
Links to additional NHS resources for appointment preparation.

The information we provide is as accurate and as comprehensive as possible but it is only general advice and should not be used as a substitute for the individual advice you might receive from consulting your own doctor.

08/07/2026

Preparing to take an active role in your health and care:

This video includes information such as
• How to make the most of your appointment
• Decision-making
• Useful resources you can access

This video explains how you can take a more active role in your hea...

07/07/2026

Patient Notice:

-Services will not be run from these branches: Quay House, Bobblestock and South Wye today on 7th July 2026 from 12:30pm - 6:00pm

-This is due to staff partaking in mandatory and essential training

-This site will re-open on the 8th July 2026 at 8:00am

-Cover for emergencies during this period will be provided by 01432 268031

-Our online consultation forms remain active during this time.

-You will receive a response to your query as usual. Online consultation forms are for non-urgent requests.

-If you experience life threatening symptoms, such as Chest Pain or Shortness of Breath, please dial 999

-If you need to speak to someone in person that afternoon, please attend Station Medical Centre after 4pm

07/07/2026

NOTICE:

Our team is taking part in essential mandatory training today, 7th July 2026. From 12:30pm-4:30pm

Cover for emergencies during this period will be provided by 01432 268031

You will receive a response to your query as usual. Online consultations forms are for non-urgent requests

Our online consultation forms remain active during this time. If you experience life threatening symptoms, such as Chest Pain or Shortness of Breath, please dial 999.