Home Instead Norfolk - Home Care & Live-In Care

Home Instead Norfolk - Home Care & Live-In Care Home Instead are an award winning CQC Outstanding rated home care provider based in Norfolk. Mid Norfolk : 37 Market Place, Hingham, NR9 4AF.

Tel : 01362 708420
North Norfolk : 3 Market Place, Holt, NR25 6BE. Tel : 01263 650983
West Norfolk : 4 St Nicholas Court, Dersingham, PE31 6GZ. Tel : 01485 496987
Live In Care : 37 Market Place, Hingham, NR9 4AF. Tel : 01362 708420

The Home Instead Norfolk franchise group comprises of three franchises, West Norfolk, Mid Norfolk and North Norfolk. Present day it is run by Husband and Wife team To

m and Laura McEwan

The decision to go into care was made in 2008 after a local family member received very poor care, however, a family member in the north of England received a fantastic service from a Home Instead Senior Care branch. From the very beginning our aim has been to provide good quality care, enabling people to stay in their own familiar surroundings, improving the quality of life and to give piece of mind to the whole family. Each individual package is tailored to meet the needs and requirements on an outcome based care plan. We have now built a fantastic reputation across West Norfolk and have built relationships with various councils, hospitals & numerous health centres. The company now employs over 200 CAREGiver's from all walks of life, but each with the same goal in mind.... to provide the very best support and care to the elderly people across west Norfolk. What Makes us different? No Rushing

We realise many elderly don’t like to be rushed. At Home Instead Senior Care we have a minimum of 1 Hour visits, that means that the service we provide is the very best available and our CAREGivers have the time to get to know our clients. No Strangers

Continuity is key, Our CAREGivers are matched to our clients' personalities and needs so that a bond can be struck up and over time trust can develop between the two. We have many clients who have just one regular CAREGiver, which enables a great service. With clients who require a significant amount of care (more than one visit daily) then we will make you aware of all the CAREGivers that will be coming in, we will come out and introduce you to any new CAREGivers, which rarely exceeds 3, even in the most complex of cases. We Really Do Care

Home Instead Senior Care was born due to our own experiences with poor care, we have filtered down our companies ethos to our teams of office staff and CAREGivers. We regularly keep in touch with our clients, be it a home visit or a telephone call to make sure that they are more than satisfied with the service and to see if we can help in any other ways. Thank you for taking the time to find us online, please feel free to have a look through the services we offer and what people who have experienced our service had to say about it. If you are interested in receiving additional information or wish to book an appointment to discuss care for someone, please get in touch

πŸ’› Heart of Gold Award (June) – Danielle πŸ’› A huge congratulations to our amazing Danielle for receiving our Heart of Gold...
18/08/2026

πŸ’› Heart of Gold Award (June) – Danielle πŸ’› A huge congratulations to our amazing Danielle for receiving our Heart of Gold Award! 🌟

Danielle continues to go above and beyond for her clients, always putting their needs first and showing true dedication to the role. Recently, when one of her clients’ care needs changed, Danielle stepped in without hesitation and picked up additional visits to make sure they could remain at home safely and comfortably.

Her kindness, commitment, and willingness to go the extra mile make such a difference, not only to her clients but to their families too. We are incredibly proud of Danielle and so grateful for the compassion and care she shows every single day. Thank you for everything you do – you truly make a difference! πŸ’™πŸ‘

A huge congratulations to our wonderful live-in carers Charlotte and Marina, who have both received recognition awards f...
17/08/2026

A huge congratulations to our wonderful live-in carers Charlotte and Marina, who have both received recognition awards for their amazing dedication and professionalism. πŸ’œ

They supported their client through an incredibly difficult period after she returned home following several months in hospital after breaking her hip twice.

Their patience, compassion and unwavering commitment provided invaluable support during a challenging time, helping their client feel safe, cared for and supported at home.

We’re incredibly proud of you both. Thank you for everything you do! πŸŒŸπŸ‘

Heart of Gold Award (June)– Bethan πŸ’› A huge congratulations to our lovely Bethan for being awarded our Heart of Gold! 🌟 ...
14/08/2026

Heart of Gold Award (June)– Bethan πŸ’› A huge congratulations to our lovely Bethan for being awarded our Heart of Gold! 🌟

In just 6 short weeks with us, Bethan has already shown what an incredible Care Professional she is. Coming into care as a complete newcomer after working as a chef, she has embraced every challenge with compassion, strength, and determination. Bethan has handled some very difficult situations with one of her clients, yet through it all she continues to smile and keeps going strong.

Her resilience, kindness, and dedication truly shine through every day. We know the journey hasn’t been easy, but Bethan is proving she is stronger than she looks and has such a bright future in care ahead of her. We are so proud of you, Bethan – thank you for all that you do! πŸ’™πŸ‘

🌟 August Rising Star – Eleanor! 🌟A huge congratulations to our wonderful Eleanor, who has been named our Rising Star for...
12/08/2026

🌟 August Rising Star – Eleanor! 🌟

A huge congratulations to our wonderful Eleanor, who has been named our Rising Star for August! πŸ’œ

Eleanor has only been part of the Home Instead team for a few weeks, but she has taken to her role so naturally and has already made such a positive impression. Her compassion, commitment, and willingness to go above and beyond have certainly not gone unnoticed.

Well done, Eleanor we’re so pleased to have you as part of the team! πŸ‘πŸ’œ

Care Professional of the Month (June)– Anola 🌟A huge congratulations to our amazing Anola for being awarded Care Profess...
10/08/2026

Care Professional of the Month (June)– Anola 🌟A huge congratulations to our amazing Anola for being awarded Care Professional of the Month! πŸ’™

This recognition is so well deserved for her outstanding care delivery across all the clients she supports. Over the past month, Anola has gone above and beyond β€” including supporting a particularly challenging client with patience, professionalism, and compassion, taking everything in her stride and never allowing anything to bring her down.

Alongside delivering exceptional care, Anola has also been mentoring new Care Professionals, setting a fantastic example and offering support to help them grow in their roles. Her record keeping has been excellent, showing her dedication and attention to detail in every aspect of her work. It’s been a very busy month for Anola, but she continues to amaze us every single day with her resilience, kindness, and commitment.

We are incredibly grateful for everything you do, Anola. Thank you for being such a valued part of our team β€” this award is truly deserved! πŸ‘πŸ’›

Congratulations to Tracey, our Client Support from the North Office, on completing her Dementia Communication Champion c...
06/08/2026

Congratulations to Tracey, our Client Support from the North Office, on completing her Dementia Communication Champion course! πŸ’™πŸŽ‰

Tracey’s dedication to expanding her knowledge and skills reflects her commitment to providing the highest standard of support for our clients and their families.

By becoming a Dementia Communication Champion, Tracey has further strengthened her ability to support people living with dementia through compassionate, person-centred communication.

Congratulations, Tracey, on this fantastic achievement. Thank you for your continued commitment to making a positive difference every day! πŸ’™πŸ‘

Congratulations to Rachel Aspinall, Business Support for our North Office, on receiving two Home Instead Values Awards! ...
04/08/2026

Congratulations to Rachel Aspinall, Business Support for our North Office, on receiving two Home Instead Values Awards! πŸ†πŸ’™

Rachel was recognised with the Reliability & Respect award for her outstanding commitment and excellent support while covering the weekend on call service.

She also received the Relationships award in recognition of the support she provided to the MID office team during the absence of their Business Support, demonstrating teamwork, flexibility, and a willingness to help wherever needed.

Congratulations, Rachel, and thank you for consistently living our Home Instead values. Your dedication and support make a real difference to both your colleagues and our clients. πŸ’™πŸ‘

A lovely gifted hand-made blanket for our training room, that was gifted to us by our newly joined care pro, Emma.Thank ...
21/07/2026

A lovely gifted hand-made blanket for our training room, that was gifted to us by our newly joined care pro, Emma.

Thank you Emma, it has definitely brightened up the office and was so very thoughtful - we love it πŸ₯°

We are delighted to celebrate Kerri as our Rising Star for July!Kerri has shown outstanding dedication, positivity, and ...
17/07/2026

We are delighted to celebrate Kerri as our Rising Star for July!

Kerri has shown outstanding dedication, positivity, and a genuine commitment to making a difference. Her hard work and caring attitude have made a wonderful impact on everyone around her, and she truly deserves this recognition.

Thank you, Kerri, for all that you do. Your enthusiasm and support help make our community a brighter and more welcoming place. We are proud to have you as part of our team and look forward to seeing all the great things you continue to achieve.

Congratulations, Kerri, on being our Rising Star for July! ✨

πŸŽ‰ Congratulations to our wonderful CP, Soni, on successfully completing her Care Certificate! 🌟This is a fantastic achie...
15/07/2026

πŸŽ‰ Congratulations to our wonderful CP, Soni, on successfully completing her Care Certificate! 🌟

This is a fantastic achievement and a reflection of your hard work, dedication, and commitment to providing outstanding care. We are so proud of everything you’ve accomplished and look forward to seeing you continue to grow with the Home Instead family.

Well done, Soni! πŸ’™πŸ‘

Address

66 High Street
King's Lynn
PE301AY

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