Gibson Lane Practice

29/10/2026

📢 Branch Closure Notice 📢

Please be advised that our branch site at Hazelwood Avenue will be closed tomorrow, Friday 30th October.

We apologise for any inconvenience this may cause and thank you for your understanding.

26/10/2026

📢 Missed appointments – please let us know if you cannot attend

At Gibson Lane Practice, we want to make sure that as many patients as possible can access the care they need. When an appointment is missed without notice, that time could have been offered to another patient.

We understand that unexpected things happen, but please let us know as soon as possible if you cannot attend your appointment. Where possible, please give us at least 24 hours’ notice when cancelling or changing an appointment.

📋 We are introducing a more consistent approach to missed appointments:

• First missed appointment: We will normally send you a letter.
• Second missed appointment within 12 months: We will normally send a further letter reminding you of our policy.
• Third missed appointment within 12 months: We will review your circumstances and consider whether removal from the practice list is appropriate.

We will take individual circumstances into account before making any decisions. Children and vulnerable patients will be managed in accordance with our safeguarding procedures.

💙 Please help us make every appointment count. If you cannot attend, let us know so that another patient has the opportunity to be seen.

Thank you for your support and understanding.

14/10/2026

Health Care Assistant Vacancy

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13/10/2026

Gibson Lane Practice will be closed on Tuesday 13th October from 12 noon for staff training. If you require urgent medical assistance during the times we are closed, please call the normal surgery telephone number 0113 2870870 and you will be put through to the emergency GP Service or call 111.

15/09/2026

Gibson Lane Practice will be closed on Tuesday 15th September from 12 noon for staff training. If you require urgent medical assistance during the times we are closed, please call the normal surgery telephone number 0113 2870870 and you will be put through to the emergency GP Service or call 111.

10/09/2026

📢Patient Notice📢

Due to staff sickness, we are operating with a significantly reduced reception team today.

Please be aware that you may experience longer than usual waiting times when contacting the practice.

We apologise for any inconvenience and thank you for your patience and understanding.

03/08/2026

Gibson Lane Practice has successfully completed the Domestic Abuse Service Framework in partnership with Safer Leeds and Leeds City Council.

This demonstrates our ongoing commitment to recognising and responding to domestic abuse, and to providing a safe, supportive and compassionate environment for anyone who may be experiencing it.

Our team has undertaken training to help us recognise the signs of domestic abuse, respond appropriately and sensitively, and ensure that people can access the right support when they need it.

We understand that talking about domestic abuse can be incredibly difficult. If you are experiencing domestic abuse, or are concerned about someone you know, please remember that support is available. If you feel able to, speak to a member of our team in confidence and we will do our best to help you access the support you need.

Thank you to Safer Leeds and Leeds City Council for supporting us through this important programme.

16/07/2026

13/07/2026

Thank You for Supporting Our New Assessment Hub!

We would like to say a huge thank you to the hundreds of patients who are now using PATCHS to request GP appointments since we launched our new Assessment Hub on 27th April 2026.

Changing the way patients access appointments was a significant change for everyone, and we are incredibly grateful for your patience and support as we've introduced this new way of working.

We're already seeing some really positive benefits:

✅ The 8am rush has gone – there is no longer a race to contact us first thing in the morning.

✅ Patients with urgent clinical needs are able to access same-day appointments much later into the day because appointments are no longer filled on a first-come, first-served basis.

✅ It no longer matters what time you submit your request during the day. Every GP appointment request is assessed fairly and prioritised according to clinical need, not the time it was received.

✅ Patients are more often being directed to the right clinician, first time, meaning they receive the most appropriate care without unnecessary delays.

We can still help if you can't complete a PATCHS request.

We know that online services aren't suitable for everyone, and we want to reassure patients that we are still very happy to help.

If you are unable to complete a PATCHS request yourself because you're not confident using technology, don't have internet access, or you're simply feeling too unwell, please give us a call. A member of our reception team will complete the request with you over the phone.

Please help us keep our phone lines available.

Although our overall call volumes have reduced by around 20%, our reception team are now spending much longer on each call helping patients complete PATCHS requests over the phone.

If you are able to submit a PATCHS request yourself, please do so wherever possible. By doing this, you're helping to keep our phone lines free for patients who genuinely need additional support or are unable to access the online system independently.

Need help using PATCHS?

If you're unsure how to use PATCHS, we're here to help.

We're running digital support sessions across all of our sites to help patients learn how to use the system with confidence. We also have step-by-step paper guides available from all of our reception desks.

Thank you once again for your continued support as we improve access to our services. By working together, we're helping to ensure patients receive the right care, from the right person, at the right time.

16/06/2026

Gibson Lane Practice will be closed on Tuesday 16th June from 12 noon for staff training. If you require urgent medical assistance during the times we are closed, please call the normal surgery telephone number 0113 2870870 and you will be put through to the emergency GP Service or call 111.