Senior psychological consulting for complex individuals & organisations, leaders and high-performing adults. Privacy & Legal Information – Mycore Psychological Consulting Ltd (formerly D R Downes & Associates)
1. Who We Are
Mycore Psychological Consulting Ltd is a private psychological consulting and psychotherapy practice providing psychotherapy, neurodiversity-aware support, retained psychologi
cal support, and related services. This page is managed by us to share general information about our services and to provide a point of contact for clients and the public. Mycore Psychological Consulting Ltd is the current legal entity operating this page and providing all new services. D R Downes & Associates was the former trading name and sole trader practice. References to the former name are included only to explain the rebrand and legal entity change. By using this page, including sending messages, commenting, or clicking links, you agree to the terms set out below.
2. What Information We Collect
When you interact with our page or contact us through it, we may collect:
your name
your contact details, such as your email address or telephone number
the content of any enquiry or message you send
profile information visible to us in accordance with your privacy settings
We do not collect or store sensitive personal health information through Facebook. If you need to share clinical or therapeutic information, please use secure and direct channels such as email, telephone, or secure online forms.
3. How We Use Your Information
We use the personal information you provide to:
respond to your enquiries and messages
provide general information about our services
arrange appointments or consultations
We do not use information from this page for marketing unless you have given your explicit consent. We do not sell, rent, or share your personal information with third parties for commercial purposes. Where appropriate, information received through this page may be handled by Mycore Psychological Consulting Ltd as the current legal entity operating the practice.
4. Legal Basis for Processing Your Data
Our lawful bases for processing personal data are:
legitimate interests, where processing is necessary to respond to enquiries and provide information about our services
consent, where you choose to contact us or provide your personal information
You may withdraw your consent or request deletion of your data at any time by contacting us directly.
5. Confidentiality and Clinical Communications
Facebook is not a secure channel for sharing highly sensitive, personal, or clinical information. Contact through this page does not establish a therapeutic relationship. Any confidentiality arrangements, service terms, and clinical agreements will be provided separately through appropriate professional channels under Mycore Psychological Consulting Ltd.
6. Data Security and Storage
We take appropriate steps to protect personal data from unauthorised access, misuse, loss, or disclosure. Information received via social media may be transferred to secure systems for administrative purposes and retained only for as long as necessary, in accordance with applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018. Following the rebrand and legal entity change, relevant administrative records may be maintained by Mycore Psychological Consulting Ltd where necessary for continuity, compliance, and service administration.
7. Cookies and Facebook Tracking
Facebook may use cookies and tracking technologies on this page to personalise content and advertising, measure performance, and improve user experience. We do not control Facebook’s data collection practices. For further information, please refer to Facebook’s own Privacy Policy and Cookie Policy.
8. Your Rights
Under UK data protection law, you have the right to:
request access to the personal data we hold about you
request correction of inaccurate or incomplete information
request deletion of your personal data, where appropriate
object to or request restriction of processing in certain circumstances
To exercise any of these rights, please contact us using our official contact details.
9. External Links and Third-Party Websites
This page may contain links to external websites or third-party resources. We are not responsible for the privacy practices, content, or security of those websites.
10. Changes to This Statement
We may update this Privacy & Legal Information from time to time. Your continued use of, or interaction with, this page will indicate your acceptance of any revised version.
11. Contact
If you have any questions about this statement or how we handle your personal information, please contact:
Mycore Psychological Consulting Ltd
Website: www.mycoreconsulting.co.uk
Email: [email protected]
For clarity, this business was previously known as D R Downes & Associates and now operates as Mycore Psychological Consulting Ltd.