Help at Home Care

25/08/2026

🌟 OUR FIRST CQC INSPECTION — AND WE COULDN’T BE PROUDER! 🌟

We are absolutely thrilled and incredibly proud to share the results of our very first CQC inspection.
We have been rated GOOD overall, with OUTSTANDING for Caring! ❤️👏

And we have to say… reading the words in our CQC report has made us incredibly emotional and proud.

CQC said that we “consistently demonstrated an exceptional standard of care, placing people at the heart of everything they did.”

They recognised that our staff show genuine compassion, kindness and respect, taking the time to understand each person’s individual needs, preferences and life history, and ensuring that care is truly personalised to them.

They also found that relationships between our staff and the people we support were warm, supportive and built on trust, enabling people to feel valued, listened to and safe.

But perhaps what means the most to us is hearing what the people we support and their families had to say.

People described our carers as “lovely,” “very good,” “attentive,” “professional” and “kind”, with many saying they would highly recommend our service to others. ❤️

CQC also recognised that our team consistently went above and beyond to provide person-centred care.

One of the examples that really made us smile was the story of someone who mentioned they missed having a tonic and lemon in a “posh” glass. The next time their carer visited, they brought a bottle of tonic and lemons, sat with them and shared it together in a posh glass. It became a weekly tradition. 🥰

To us, that is what care is all about.

It isn't always about the big things.
Sometimes it's noticing the little things that matter to someone, listening to what they say, remembering what makes them happy and taking that extra moment to make their day a little brighter. ❤️

We are also incredibly proud that CQC recognised how we support people to maintain their independence, choice and control. They saw how our team builds trust and confidence, helping people achieve things they may not have thought possible.

And of course, none of this would be possible without our amazing team.

CQC described our culture as extremely positive, recognised our strong leadership and highlighted how well supported and valued our staff feel.

A huge, heartfelt THANK YOU to every member of our team. Your kindness, dedication, compassion and commitment are what make Help at Home Care what it is.

This Outstanding rating belongs to every one of you. ❤️
We are so incredibly proud of what we have achieved together.

And to the people we support and their families — thank you for trusting us to care for you and your loved ones. Your feedback and kind words mean more to us than you will ever know.

We would love for you to take a look at our CQC report and have a read for yourselves. It really is fantastic to see our wonderful team and the care they provide recognised in this way.
https://www.cqc.org.uk/location/1-15077486743

GOOD overall.
🌟 OUTSTANDING for CARING. 🌟

Our first inspection.

A fantastic achievement.

And a team we couldn't be prouder of. ❤️

Here’s to continuing to provide care with kindness, compassion, dignity and a little bit of “posh glass” magic! 🥂❤️

21/07/2026

Our team truly defines what it means to care.

Well done to our dedicated carer, Emma, who hand-crafted this beautiful blanket for one of our customers.

This beautiful gesture is a perfect example of the compassion our team brings to work every single day. Thank you for your kindness, Emma! 💙"

09/02/2026

Due to our continued growth we are looking for another carer to join our team.

Help at Home Care is a home help service providing care and support to adults in their own homes in the Lowestoft and Beccles areas.
Our team assist our customers to remain as independent and safe as possible with no two days being the same. If you have a caring heart and are dedicated to providing outstanding care, we want to hear from you.

Our customers are all unique and have different needs, they may need support with:
• Personal care.
• Medication assistance.
• Meal preparation.
• Taking or going shopping.
• Light housework.
• Accompanying to appointments.
• Providing companionship in the home or go out in the community.

Ideally you will have care in the community experience but this is not essential as full training and ongoing support is given. The most important thing is that you have a passion for helping others.
As this is a community based job you will need to be able to drive, have access to a vehicle and live in the Lowestoft or Beccles area.
Our calls are between 8am and 9:30pm. You must have some availability to work every other weekend.

Other benefits:
• 24/7 support from an experienced hands on management team who know each and every customer well.
• Customer visit times vary from 30mins -2 hours ensuring calls are not rushed.
• Hourly rate of £13.82 weekdays and £14.57 weekends. Enhanced hourly rate for bank holidays.
• Paid induction and training
• Paid mileage @ 40p per mile
• Company mobile phone and uniform
• Personal development opportunities
• Employee health and well-being programme
• Company Pension scheme

For further information give us a call on 01502 452337 or apply now on indeed and we will call you back at a convenient time for you.

14/01/2026

We are looking for a home care assistant to join our team.

Help at Home Care is a home help service providing care and support to adults in their own homes in the Lowestoft and Beccles areas.
Our amazing team assist our customers to remain as independent and safe as possible with no two days being the same. If you have a caring heart and are dedicated to providing excellent care, we want to hear from you.

Our customers are all unique and have different needs, they may need support with:
• Personal care.
• Medication assistance.
• Meal preparation.
• Taking or going shopping.
• Light housework.
• Accompanying to appointments.
• Providing companionship in the home or go out in the community.

Ideally you will have care in the community experience but this is not essential as full training and ongoing support is given. The most important thing is that you have a passion for helping others.
As this is a community based job you will need to be able to drive, have access to a vehicle and live in the Lowestoft or Beccles area.
Our calls are between 8am and 9:30pm. You must have some availability to work every other weekend. We will work with you to find a working pattern for you.

Other benefits:
• 24/7 support from an experienced hands on management team who know each and every customer well.
• Customer visit times vary from 30mins -2 hours ensuring calls are not rushed.
• Hourly rate of £13.82 weekdays and £14.57 weekends. Enhanced hourly rate for bank holidays.
• Paid induction and training
• Paid mileage @ 40p per mile
• Company mobile phone and uniform
• Personal development opportunities
• Employee health and well-being programme
• Company Pension scheme

For further information give us a call on 01502 452337 or apply now on indeed and we will call you back at a convenient time for you.

Call now to connect with business.

25/12/2025

Happy Christmas everyone 🎄🎅🎉

Thank you to our amazing team of carers for all their continued hard work,dedication and going above and beyond to ensure our customers receive the best care possible.

Hope you all have a lovely day.

20/12/2025

Our Emma in the festive spirit. 🎄🎄🎄🎅🎅🎅

15/10/2025

We are looking for a home care assistant to join our team.

Help at Home Care is a home help service providing care and support to adults in their own homes in the Lowestoft and Beccles areas.
Our amazing team assist our customers to remain as independent and safe as possible with no two days being the same. If you have a caring heart and are dedicated to providing excellent care, we want to hear from you.
Our customers are all unique and have different needs, they may need support with:
• Personal care.
• Medication assistance.
• Meal preparation.
• Taking or going shopping.
• Light housework.
• Accompanying to appointments.
• Providing companionship in the home or go out in the community.

Ideally you will have care in the community experience but this is not essential as full training and ongoing support is given. The most important thing is that you have a passion for helping others.
As this is a community based job you will need to be able to drive, have access to a vehicle and live in the Lowestoft or Beccles area.
Our calls are between 8am and 9:30pm. You must have some availability to work every other weekend. We will work with you to find a working pattern for you.
Other benefits:
• 24/7 support from an experienced hands on management team who know each and every customer well.
• Customer visit times vary from 30mins -2 hours ensuring calls are not rushed.
• Hourly rate of £13.82 weekdays and £14.57 weekends. Enhanced hourly rate for bank holidays.
• Paid induction and training
• Paid mileage @ 40p per mile
• Company mobile phone and uniform
• Personal development opportunities
• Employee health and well-being programme
• Company Pension scheme
For further information give us a call on 01502 452337 or apply now on indeed and we will call you back at a convenient time for you.

Call now to connect with business.

07/07/2025

We are hiring 😀

Help at Home Care is a home help service providing care and support to adults in their own homes in the Lowestoft and Beccles areas.
Our amazing team assist our customers to remain as independent and safe as possible with no two days being the same. If you think you can make a difference to someone’s life then we want to hear from you!
Our customers are all unique and have different needs, they may need support with:
• Personal care.
• Medication assistance.
• Meal preparation.
• Taking or going shopping.
• Light housework.
• Accompanying to appointments.
• Providing companionship in the home or go out in the community.
Ideally you will have care in the community experience but this is not essential as full training and ongoing support is given. The most important thing is that you have a passion for helping others.
As this is a community based job you will need to be able to drive, have access to a vehicle and live in the Lowestoft or Beccles area.
Our calls are between 8am and 9:30pm. You must have some availability to work every other weekend. We will work with you to find a working pattern for you.
Other benefits:
• 24/7 support from an experienced hands on management team who know each and every customer well.
• Customer visit times vary from 30mins -2 hours ensuring calls are not rushed.
• Hourly rate of £13.82 weekdays and £14.57 weekends. Enhanced hourly rate for bank holidays.
• Paid induction and training
• Paid mileage @ 40p per mile
• Company mobile phone and uniform
• Personal development opportunities
• Employee health and well-being programme
• Company Pension scheme
For further information give us a call on 01502 452337 or apply now on indeed and we will call you back at a convenient time for you.

26/06/2025

It’s also our lovely Junes birthday today.
Happy birthday from all the team, hope you had a great day. 🎂🎂🥳🥳🎁🎁