Castle Surgery

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15/06/2026

Adults with a learning disability can attend an annual appointment at their GP practice to review and chat about their health and wellbeing.

These yearly checks are carried out by a healthcare professional, usually a GP or a nurse, for people aged 18 and over who are on their GP practice’s learning disability register.

During the appointment, patients can talk about how they have been feeling and raise any concerns or questions they may have.

The overall aim is to spot any health issues early and provide information and advice on how to stay healthy.

Clare James, Swansea Bay’s Deputy Head of Nursing for Primary Care, said: “Since April 2025, annual health checks have been available for all adults aged 18 and over who are registered with a GP practice.

“Each practice across Swansea Bay has a learning disability register and, if you are on the register, you will be invited for an annual health check.

“Some people are not aware they are entitled to this annual appointment. We would encourage them or an advocate to contact their GP practice and ask to be added to the register if they are not already on it.

“Even if the patient feels well, it is very important to attend as these checks provide advice and support to help them stay healthy and detect any early changes in health.”

During the annual check, the healthcare professional will ask questions about lifestyle, including smoking, alcohol use and general wellbeing.

They will check blood pressure and weight, listen to the patient’s chest, examine their eyes and ears, and check their abdomen, among other routine assessments.

“Annual health checks can help to identify any potential issues as early as possible,” Clare added.

“By spotting problems sooner, they can be addressed and treated more quickly.

“Unfortunately, people with a learning disability can often experience poorer health and are at higher risk of a range of conditions.

“Patients are welcome to bring a family member or support worker if they prefer, but they can also ask to speak to the healthcare professional privately.

“The practice should support with any reasonable adjustments to reduce stress, avoid missed appointments and promote equitable access.”

Castle Surgery in Neath is just one GP practice in Swansea Bay that has a good uptake of annual health checks.

Nicola Edwards, practice manager, said: “We use an annual recall system for our patients on our current learning disability register.

“If the patient doesn’t make an appointment to the initial first recall letter, they will receive a further two letters within that year to remind them.

“We also carry out home visits to assisted living settings, where we complete the health checks for our patients. This approach has consistently worked well for both the practice and our patients living in these environments.

“It also supports carers working in assisted living homes by making it easier for them to engage with and attend the practice.

“We have also engaged with the health board’s learning disability team, who identified how many of our patients were not attending their health checks.

“They provided us with easy-read invitations for patients, which supported our engagement with them.”

Practice nurses and an advanced paramedic practitioner carry out the annual reviews at Castle Surgery, but this will vary at each GP practice.

“Our nurses have worked here for many years, and continuity and familiarity helps patients feel more comfortable during their health checks,” Nicola added.

“We work closely with carers and families to support patients through their health checks. For those who find busy periods challenging, we offer appointments at quieter times, such as the end of the day, whenever possible.

“We see these appointments as more than an annual review, allowing time to speak with patients and their carers to identify any additional concerns.

“If there are any additional concerns, we ask the on-call GP to assist if needed, or we can also make them a separate appointment with a GP.”

Pictured: Castle Surgery practice nurse Maria Beesley, operations manager Nerys Busher, and practice manager Nicola Edwards.

19/05/2026
March 2026
01/05/2026

March 2026

29/04/2026

📢 Surgery Closure Notice 📢

Please note that the surgery will be closed on Thursday 7th May from 1:00pm for staff training.

💊 Knights Pharmacy will remain open until 5:30pm, accessible via their outside service window.

🚨 If you have a life-threatening emergency, please attend A&E or dial 999.

☎️ For urgent care that cannot wait until the surgery reopens, please call 01656 523650.

📞 You can also contact NHS 111 for health advice and support.
If you have difficulty accessing 111, please call 0345 46 47.

🏥 Community pharmacies are also open and offer the Common Ailment Service, providing free advice and medication where appropriate for common conditions such as coughs, headaches, sore throats, and diarrhoea.

Thank you for your understanding 💙
Castle Surgery

February 2026
02/04/2026

February 2026

23/03/2026

Castle Surgery Spring Newsletter

Welcome to our latest practice update. In this issue we introduce new team members, highlight new services available at the surgery, share seasonal health advice, and remind patients how they can help us reduce missed appointments.

Spring Newsletter – Your GP Surgery Update
As we welcome the longer days and warmer weather, we would like to share some important updates and health advice to help you stay well this spring.

💊 Electronic Prescription Service (EPS)
We now use EPS to send prescriptions electronically to your chosen pharmacy. Please let reception know which pharmacy you would like us to use.

📉 Missed Appointments (DNA – Did Not Attend)
Missed appointments remain a challenge for the NHS. In the Last three months, 321 appointments were missed at our practice.
Please help us by:
Cancelling appointments, you no longer need
Contacting reception as early as possible

💊 Use Your Local Pharmacy – Common Ailments Scheme
Did you know you can access help for many minor illnesses without seeing a GP? Through the Common Ailments Scheme, pharmacists can provide advice and, where appropriate, treatment for conditions such as coughs, sore throats, conjunctivitis, skin rashes, and more. This is a quick and convenient way to get care, often without an appointment.

📅 Appointments and Access
Our GP appointments remain in high demand. Please help us by using the most appropriate service: -
When to Call 999
Call 999 immediately if someone is seriously ill or injured. This includes, Chest pain or symptoms of a heart attack, Signs of a stroke (face drooping, arm weakness, speech problems) Severe difficulty breathing or choking, Unconsciousness or not responding, Heavy bleeding that won’t stop
Seizures (fits) that won’t stop or first-time seizures
Severe allergic reactions (anaphylaxis) Serious accidents or injuries
Don’t delay—calling 999 could save a life.
Minor injuries attend Neath Port Talbot MIU
Pharmacy for minor illnesses
NHS 111 for urgent advice when we are closed
GP appointments for more complex or ongoing concerns

🛡️ Vaccinations
Spring is an important time for certain vaccinations and boosters. If you are eligible, we will contact you—please take up the offer to protect yourself and others.

🚶‍♀️ Staying Well
Take advantage of the improving weather by getting outdoors, staying active, and maintaining a balanced diet. Even a short daily walk can have a positive impact on your physical and mental wellbeing.

💊 Spring COVID Vaccination Programme
The Spring COVID-19 vaccination programme will be starting soon.

Patients who may be eligible include:
Adults aged 75 and over
Individuals who are immunosuppressed
RSV VACCINE
Pregnant (28+ weeks) → to protect babies
Adults → mainly 75 years and older
Eligible patients will be contacted with booking information.

🏡 Self-Care Advice
Many common illnesses can be managed at home with self-care.
Examples include:
Colds
Sore throats
Mild coughs
Minor aches and pains
Self-care tips:
Rest and drink plenty of fluids
Use over-the-counter medicines where appropriate
Seek advice from your local pharmacist
If symptoms last longer than expected or worsen, please seek medical advice.

📞 Contacting the Practice
For appointments and enquiries please contact us:
📞 Phone: 01639 622050
🌐 Website: www.castlesurgery.com

As we move into these brighter months, our team remains committed to supporting your health journey. Whether it’s a routine check-up or a new concern, we are here to help you thrive this spring.
Please remember to stay hydrated and protect your skin as the sun grows stronger.
Wishing you a vibrant and healthy spring season ahead.

The Partners and Staff Castle Surgery

Meningitis can be very serious if not treated quickly. The NHS website has all the information you need, including what ...
20/03/2026

Meningitis can be very serious if not treated quickly.

The NHS website has all the information you need, including what to look out for and when to get medical help.

Read about meningitis, an infection of the protective membranes that surround the brain and spinal cord. Find out about the symptoms, vaccines and treatments.

17/03/2026

📢 Patient Notice – 17th March 2026

Our disabled toilet facilities are currently being refurbished. We expect this work to take approximately 10 working days, during which time these facilities will be unavailable.

We apologise for any inconvenience this may cause.

If you require access to alternative toilet facilities, please speak to a member of our reception team, who will be happy to assist and direct you to the staff toilets.

Thank you for your understanding.

16/03/2026

🚪 Notice to Patients 🚪

Our rear/side door is currently out of order, so please use the front door for entry and exit until further notice.

We apologise for any inconvenience and thank you for your cooperation.

💉 Are you aged 13–14? Don’t miss your school vaccinations!Young people aged 13–14 are offered the Teenage 3-in-1 booster...
09/03/2026

💉 Are you aged 13–14? Don’t miss your school vaccinations!

Young people aged 13–14 are offered the Teenage 3-in-1 booster and the MenACWY vaccine to help protect against serious diseases.

These vaccines help protect against:
• Tetanus
• Diphtheria
• Polio
• Meningitis and sepsis

Every year, over 500,000 young people in the UK receive these vaccines. The vaccination only takes a few seconds and is safe and effective.

❓ Missed your vaccine or have questions?
Speak to your school nurse, immunisation team, or GP surgery.

For more information about teenage vaccinations visit:
phw.nhs.wales/vaccines/Children-YoungPeople

Address

1 Prince Of Wales Drive
Neath
SA113EW

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