SureCare Newcastle & North Tyneside

SureCare Newcastle & North Tyneside Delivering exceptional home care services across Northumberland, Newcastle, and North Tyneside. How can we assist you or your loved ones today?

Our dedicated team is here to provide bespoke & compassionate support tailored to your individual Choices. We aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation. We regularly review the support provided to our clients to ensure that we are successfully meeting their needs and achieving

their aims and objectives. We encourage feedback from our clients, their relatives, friends and representatives. We aim to provide a tailor made package of care and support that contributes to the overall health and well-being of its clients, whilst incorporating individual needs, wishes and preferences. We will work in partnership with other services and health professionals, to support our clients in maximising their full potential by promoting independence and, wherever possible, participation within our local community. Before we can deliver services and in order to meet our client’s needs, we ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. We ensure that our clients’ needs are thoroughly re-assessed as often as required to ensure that the care and support provided has the flexibility to respond to any change of needs. Our rigorous recruitment and in-house training procedure ensures we continuously provide the highest calibre of staff. Our staff are regularly monitored and supported in their role, and career progression and development is encouraged throughout. Our Vision
To be recognised as the leading trusted provider of high quality care and support services to those in need of help and care for any reason. Our Mission
To consistently provide our clients, with the highest quality of tailor made, person centred care and support services, enabling them to maintain their dignity and independence and improve their overall health, wellbeing and quality of life. Our Values
We provide a Community of Care Services for Life’s journey. Our values are what we care about the most: Independence, Respect, Dignity, Trust, Reliability and Commitment.

Every life has a story worth celebrating.This World Senior Citizen Day, we are taking a moment to recognise the experien...
21/08/2026

Every life has a story worth celebrating.

This World Senior Citizen Day, we are taking a moment to recognise the experiences, memories and individuality of older people in our communities.

Care is about seeing the person, not just the support they need. 💚

This or that: comfort edition. ☕Would you choose…Morning radio or Evening TV?Let us know in the comments.
19/08/2026

This or that: comfort edition. ☕

Would you choose…

Morning radio
or
Evening TV?

Let us know in the comments.

Coming home from hospital can feel like a big step.A little extra support can make the transition feel easier, from help...
17/08/2026

Coming home from hospital can feel like a big step.

A little extra support can make the transition feel easier, from help with routines and meals to rebuilding confidence around the home.

SureCare can provide a helping hand while someone settles back into everyday life. 🙌

Every person’s care needs are different.Live-in care can offer continuous, regulated support at home for those who need ...
15/08/2026

Every person’s care needs are different.

Live-in care can offer continuous, regulated support at home for those who need more regular assistance.

Dignity sits at the centre of good care.That means listening, respecting choices and supporting each person in a way tha...
14/08/2026

Dignity sits at the centre of good care.

That means listening, respecting choices and supporting each person in a way that feels right for them.

Because care should never feel one-size-fits-all. It should feel personal, thoughtful and respectful. 💚

Myth: Care at home means giving up independence.Truth: The right support can help people keep doing more of what matters...
12/08/2026

Myth: Care at home means giving up independence.

Truth: The right support can help people keep doing more of what matters to them.

From everyday routines to getting out and about, care at home can offer reassurance while helping people stay confident in their own space.

The little details matter.Knowing how someone takes their tea, where they keep their glasses or the routine that helps t...
10/08/2026

The little details matter.

Knowing how someone takes their tea, where they keep their glasses or the routine that helps them feel settled can make all the difference.

Care is not just about tasks. It is about noticing the small things that help someone feel comfortable, respected and understood. 💚

It is often the smallest things that make a house feel like home.A favourite chair, a familiar scent, a well-loved photo...
07/08/2026

It is often the smallest things that make a house feel like home.

A favourite chair, a familiar scent, a well-loved photo or the sound of the kettle boiling. 🏡

What is one small thing that makes a house feel like home to you?

Summer can be a busy time for families, especially when routines change, holidays begin and everyone is pulled in differ...
05/08/2026

Summer can be a busy time for families, especially when routines change, holidays begin and everyone is pulled in different directions.

When you can't always be there, support can be. 🙌

SureCare can offer a helping hand with everyday tasks, companionship and reassurance, so your loved one can continue to feel comfortable at home.

Care should fit around real life, not the other way around.Whether it is help getting ready in the morning, support with...
03/08/2026

Care should fit around real life, not the other way around.

Whether it is help getting ready in the morning, support with meals, companionship during the day or settling in for the evening, SureCare visits can be shaped around each person’s routine.

Flexible support, when it is needed most. 🏠

Address

The Grainger Suite, Dobson House, Regent Centre, Gosforth
Newcastle Upon Tyne
NE33PF

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441916911044

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