01/08/2026
❣️Transparency has always been our moral compass. Clear booking, prices, cancellation and late arrival rules prevent misunderstandings, build mutual trust, and respect everyone's time.
All treatment fees, session lengths, and policy details are provided upfront during your initial consultation or booking process. There are no hidden costs.
❣️Firstly, thank you for choosing to support your health and well-being through YutoriReiki. To maintain a peaceful, harmonious flow for all clients and to honor the dedicated time set aside for your healing session, the following policies apply to all bookings:
⛩️Bookings:
A deposit of £20 required to secure your appointment time. All deposits are non-refundable, as they secure your specific time slot and allow us to prepare for your session. The deposit will be deducted from your remaining balance. The remaining balance must be paid for in cash at the beginning of your session.
If you need to reschedule, we kindly ask for at least 48 hours' notice so we can transfer your deposit to your future booking.
⛩️Late Arrival & Grace Period:
We deeply value your time and make every effort to maintain an exact schedule to ensure a peaceful environment for everyone. Because our Reiki sessions are precisely timed and held in dedicated, quiet space, your appointment will begin and end exactly at its scheduled time.
⛩️Shortened Sessions: If you arrive late, your treatment time will be shortened to ensure the next client is not delayed. The full service fee for your scheduled session will still apply.
⛩️15-Minute Cutoff: Clients arriving more than 15 minutes past their scheduled start time will be considered a "no-show." The appointment will be cancelled to protect the schedule and a cancellation fee of £25 will be charged to the banking card held on file and must be paid before a further session can be booked.
⛩️For Course Package Holders: If a session is cancelled due to a late arrival past 15 minutes, that session will be completely forfeited from your prepaid package and cannot be refunded or rescheduled.
⛩️Student training: A deposit of £100 is required to secure your training. All deposits are non-refundable, as they secure your specific time slots and allow us to prepare for your training. If you need to reschedule, we kindly ask for at least 1 weeks' notice. The remaining balance for your training must be paid on enrolment day in cash, in full.
⛩️Changes or Cancellation to your appointment beyond our control: Sometimes things happen beyond our control and your appointment or session may have to be cancelled. However, rest assured that in this event your appointment will be honoured & an alternative appointment offered to you at priority.
⛩️We kindly request that you arrive 5 to 10 minutes before your scheduled start time to relax, ground yourself, and receive the full benefit of your healing session.
⛩️How to Notify Us If You Are Running Late:
We understand that unexpected delays happen. If you realize you are running behind for your Reiki appointment, please notify us as soon as possible.
Please text us on 07817 588660 with your name and your estimated arrival time. Texting is the fastest way to reach us while we are with other clients.
❣️Your safety is our priority. If you are driving, please pull over safely to send your text, or update us before you begin your journey.
Thank you for your understanding and for respecting our scheduling policies.❣️
⛩️YutoriReiki ⛩️