10/08/2026
One million letters saved. Faster communication. Better patient experience.
Nottingham University Hospitals has transformed the way appointment, patient and GP letters are sent through a new automated digital system.
✅ Over 1 million physical letters avoided
✅ Around £200,000 savings expected within two years
✅ 99% of GP letters now delivered digitally
✅ Faster, more secure communication for patients and clinicians
✅ Reduced carbon emissions – equivalent to taking 6 cars off the road for a year
As part of our People First Transformation Programme and Nervecentre EPR rollout, the new system is helping patients get information more quickly while supporting our commitment to a greener, more efficient NHS.