Old Mill Surgery

Old Mill Surgery Patient-focused GP Practice providing exceptional healthcare and diverse services.

🦟 Insect bite or sting? 🦟Most insect bites and stings are mild and can be treated at home, for more information on what ...
29/07/2026

🦟 Insect bite or sting? 🦟

Most insect bites and stings are mild and can be treated at home, for more information on what you can do, please refer to the image above.

πŸ’š Think Pharmacy First πŸ’š

Your local pharmacy is the perfect first stop for expert advice on insect bites and stings. Pharmacists can assess your symptoms, recommend effective treatments, and let you know if you need to be referred for further care.

Find your nearest pharmacy: https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy

Helping local patients breathe easierOur Primary Care Network pharmacy team recently delivered a series of asthma educat...
27/07/2026

Helping local patients breathe easier

Our Primary Care Network pharmacy team recently delivered a series of asthma education events followed by one to one appointments, helping local patients better understand and manage their asthma.

Across our 11 member GP practices, patients received:
πŸ’™ Interactive education sessions covering:
β€’ Recognising the signs of poor asthma control
β€’ Correct inhaler technique
β€’ What to do during an asthma attack
β€’ Practical advice for managing asthma day to day

πŸ’™ One to one appointments to ensure treatment was tailored and optimised for each individual.

The programme also provided valuable learning opportunities for 16 pharmacy students, who worked alongside our experienced team to gain hands-on clinical experience.

The results speak for themselves:
βœ… 67 patients supported
βœ… 88% improved their inhaler technique
βœ… 41% switched to guideline-recommended therapy
βœ… 38% switched to more environmentally friendly inhalers
⭐ Education events rated 9.5/10 on average by attendees

The feedback from patients was overwhelmingly positive, with many saying the sessions gave them knowledge and confidence they had never received before.

We are incredibly proud of what our pharmacy team has achieved and look forward to building on this success with more programmes that support the health and wellbeing of our local communities.

Enhanced Access appointments available to book at times to support you. Enhanced Access Service Times:β€’ Monday to Friday...
24/07/2026

Enhanced Access appointments available to book at times to support you.

Enhanced Access Service Times:
β€’ Monday to Friday: 5pm-8pm
β€’ Saturday: 9am–5pm

To book an appointment:
β€’ Call the surgery during regular opening hours.
β€’ Book online via the practice website.
β€’ Or call 02475 107053 during the enhanced access hours listed above.

We are SorryNuneaton and Bedworth PCN Enhanced Access Team would like to apologise to any patients that had their expect...
24/07/2026

We are Sorry
Nuneaton and Bedworth PCN Enhanced Access Team would like to apologise to any patients that had their expected appointment affected by the national outage of the EMIS clinical system yesterday evening, if you were expecting a call between 19.00 and 20.00 pm and did not receive this we ask you to check your messages for confirmation of another appointment for this evening, if you haven't received a message, or the appointment is not suitable please do give the team a call on: 02475107053

πŸ’Ό Looking for support with staying in work, getting back into work, or finding employment?Our Lead Social Prescriber Kar...
22/07/2026

πŸ’Ό Looking for support with staying in work, getting back into work, or finding employment?

Our Lead Social Prescriber Karen talks about the benefits for patients connecting their health to the Coventry and Warwickshire WorkWell Programme, offering personalised support for people facing health-related barriers to work.
Find out more and how to refer to the programme πŸ‘‰ https://www.happyhealthylives.uk/staying-happy-and-healthy/keeping-yourself-happy-and-healthy/helping-you-stay-well-and-working/coventry-and-warwickshire-workwell-programme/

Are you on your menopausal journey and seeking support?Join our daytime Menopause Peer Support Group to share experience...
20/07/2026

Are you on your menopausal journey and seeking support?

Join our daytime Menopause Peer Support Group to share experiences, gain insights, and find support in a safe, welcoming space! β˜•πŸ’¬πŸŒΏ

Please see the leaflet above for full details on dates and location. To register, scan the QR code in the leaflet, or use the following link πŸ”—:- https://forms.cloud.microsoft/e/DGAamyzvh2

Top tips for travelling with children – what tips do public have?With the weather finally getting better and families pa...
16/07/2026

Top tips for travelling with children – what tips do public have?

With the weather finally getting better and families packing up for their holidays, we thought we would share some helpful tips for travelling with children! β˜€οΈπŸš—βœˆοΈ

A little planning can make the journey much smoother and help everyone enjoy the adventure!

Now we would love to hear from you... πŸ’¬
What are your top tips for travelling with children? Share your best advice in the comments and help other families have a stress free trip! 🌍❀️

πŸ“’ YOU SAID, WE DID: New improved version of GP Triage!We are excited to announce that the new and improved GP Triage is ...
15/07/2026

πŸ“’ YOU SAID, WE DID: New improved version of GP Triage!

We are excited to announce that the new and improved GP Triage is now live at Old Mill Surgery! πŸŽ‰ We have listened to your feedback and worked with GP Triage to make accessing appointments and services easier than ever.

πŸ’¬ YOU SAID: "I can't use the online system because I don't have an email address recorded."
βœ… WE DID: Patients can now access GP Triage and request appointments without needing an email address saved on their medical record.

πŸ’¬ YOU SAID: "I can only see appointments during normal surgery hours."
βœ… WE DID: GP Triage now works seamlessly with our Enhanced Access Hub, allowing patients to see and book available appointments across participating practices, including evening and weekend appointments.

πŸ’¬ YOU SAID: "I can't book an appointment for my child."
βœ… WE DID: Parents and carers can now enter symptoms and request appointments on behalf of their children through GP Triage.

πŸ’¬ YOU SAID: "The forms are too long and difficult to complete."
βœ… WE DID: The new version features:
β€’ Multiple choice questions
β€’ Simpler navigation
β€’ Clear, highlighted information
β€’ Fewer free-text fields
This means it's now quicker and easier to tell us what you need and get directed to the most appropriate care.

πŸ’¬ YOU SAID: "I can't request repeat medication online."
βœ… WE DID: You can now submit requests for:
β€’ πŸ’Š Repeat medications
directly from the main GP Triage menu.

πŸ”— Please Update Any Saved Links
As part of this upgrade, the GP Triage website address has changed. Any previously saved bookmarks or links may no longer work.
To access GP Triage, please use:
πŸ‘‰ https://chat.gptriage.com/triage?practice=M84051

πŸš€ Try the New GP Triage
The new platform has been designed to make accessing care simpler, faster and more convenient for all patients.

β˜€οΈ Enjoy the nice weather β€” safely! β˜€οΈUsing suncream, wearing a hat and staying in the shade where possible are the best...
13/07/2026

β˜€οΈ Enjoy the nice weather β€” safely! β˜€οΈ
Using suncream, wearing a hat and staying in the shade where possible are the best ways to protect your skin and reduce your risk of melanoma. Even on cloudy days, harmful UVA & UVB rays can still reach your skin.
βœ… Apply suncream at least 20 minutes before going outside
βœ… Reapply every 2 hours (and after swimming or sweating)
βœ… Don’t forget hats, sunglasses & shade
Making sun protection part of your daily routine is a simple step that can make a big difference 🌿
πŸ’› Protect. Prevent.

πŸ‘» Are you a ghost patient?A ghost patient is someone who has been removed from their GP practice list because their deta...
10/07/2026

πŸ‘» Are you a ghost patient?

A ghost patient is someone who has been removed from their GP practice list because their details could not be confirmed during the NHS patient list validation process. This could mean losing your GP registration without even realising it.

‼️ Our practice wants to continue supporting your health and care needs, but the process is completed nationally ‼️

If you receive a letter from NHS England or Primary Care Support England asking you to confirm your details, it is important to respond. Take a look at the information in the image below to find out why it matters and what you need to doπŸ’™

Address

Marlborough Road
Nuneaton
CV115PQ

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm

Telephone

+442476382554

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