15/07/2026
π’ YOU SAID, WE DID: New improved version of GP Triage!
We are excited to announce that the new and improved GP Triage is now live at Old Mill Surgery! π We have listened to your feedback and worked with GP Triage to make accessing appointments and services easier than ever.
π¬ YOU SAID: "I can't use the online system because I don't have an email address recorded."
β
WE DID: Patients can now access GP Triage and request appointments without needing an email address saved on their medical record.
π¬ YOU SAID: "I can only see appointments during normal surgery hours."
β
WE DID: GP Triage now works seamlessly with our Enhanced Access Hub, allowing patients to see and book available appointments across participating practices, including evening and weekend appointments.
π¬ YOU SAID: "I can't book an appointment for my child."
β
WE DID: Parents and carers can now enter symptoms and request appointments on behalf of their children through GP Triage.
π¬ YOU SAID: "The forms are too long and difficult to complete."
β
WE DID: The new version features:
β’ Multiple choice questions
β’ Simpler navigation
β’ Clear, highlighted information
β’ Fewer free-text fields
This means it's now quicker and easier to tell us what you need and get directed to the most appropriate care.
π¬ YOU SAID: "I can't request repeat medication online."
β
WE DID: You can now submit requests for:
β’ π Repeat medications
directly from the main GP Triage menu.
π Please Update Any Saved Links
As part of this upgrade, the GP Triage website address has changed. Any previously saved bookmarks or links may no longer work.
To access GP Triage, please use:
π https://chat.gptriage.com/triage?practice=M84051
π Try the New GP Triage
The new platform has been designed to make accessing care simpler, faster and more convenient for all patients.