DEI Concerns in Sandwell

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DEI Concerns in Sandwell His first priority was “laying the foundations around what we stood for.

‘Getting the fundamentals right’
When he arrived in 2023, Mr Lal already had experience of working at a council under intervention having been at Rotherham MBC between 2016 and 2020.

Sarah for West Bromwich this MP did something revolutionary = HE went to see a problem for himself, used his noggin to d...
11/10/2026

Sarah for West Bromwich this MP did something revolutionary = HE went to see a problem for himself, used his noggin to decide for himself whether the issue merits further action and then took action all by himself. 🫡

It's not hard love, it's called due diligence, professionalism and constituency work.

I'm mindful you can't spell words like that and probably don't understand them 🙄 but if you could follow this example, visit Boldmere Court in GREAT BARR (your constituency) and demonstrate safe navigation from the rear garden to the local amenities, to demonstrate how very accessible and inclusive you, your office and this borough are your CONSTITUENTS would be grateful 🫡

🫣Actual user trial of this Bridge thing. FML this could be the end of my career, and James, and Alan, and so many others...
19/08/2026

🫣Actual user trial of this Bridge thing. FML this could be the end of my career, and James, and Alan, and so many others.

🤖Natural input to Bridge
My local authority keep messing me around with care charges that are not assessed based on my income/outgoings but fictional numbers from a floating support or social worker about 7 years and multiple inaccessible properties ago. Bev mountain ignored requests to resolve the last batch of these charges for 6 years - i had to take out a dro last october to resolve the debts 🥹 - smbc then repeated the same unfair practice but this time i had an autism and adhd diagnosis and built a translation machine to speak for me - see the difference in last weeks response? I want to follow up because Bev explained this was a system error, i am curious just when they last updated their systems because the problem has been ongoing since at least 2019 and this is the FIRST time she has actually responded with a meaningful response. why?

🤖Extra Context
they repair their systems because not all tenants are smart enough to build a translator

🗺 Map my meaning... 👩🏽‍🏫

🤖WHAT I THINK YOU MEAN
The local authority Sandwell has spent years generating incorrect care charge invoices based on outdated, fictional numbers from years and properties ago rather than actual financial assessments. While past disputes (such as those involving Bev Mountain) were ignored for years—forcing a Debt Relief Order (DRO) in October—the recent deployment of formal, system-backed dispute methods (utilising an autism/ADHD-informed translation and documentation structure) forced a rapid, meaningful response: Bev Mountain cancelled the erroneous invoices on account 238215, set the balance to zero, and admitted the system generated them in error based on an older assessment. You want to follow up on this breakthrough by questioning the technical timeline: specifically, when the council last updated their core systems, given that this exact charging bug has been active since at least 2019, and why it took a structured systemic challenge for them to finally fix it when previous individual appeals were ignored. (📎Uploaded 5 email thread pdf's)

🤖WHAT HAPPENED OR NEEDS SAYING
- Historical context: The council repeatedly assessed charges using old figures from past properties and circumstances, ignoring requests for proper reassessments (dating back to 2019–2021 records and earlier disputes).

- Impact of inaction: Past unresolved billing errors forced severe personal hardship, including living on basic food budgets and taking out a Debt Relief Order (DRO) in October to clear accumulated unfair debts.

- The shift: When recent incorrect invoices (e.g., in 2026) were challenged using a rigorous, system-level formal dispute and tracking ledger (backed by the user's AuDHD-informed communication framework), Bev Mountain responded on 10 August 2026 by cancelling the specific invoices (493070204, 493073033, 493074457), setting account 238215 to a £0.00 balance, stopping recovery action, and citing a "system error" involving an older charge/financial assessment.

- The core inquiry: Because this fault has persisted across many years, a formal follow-up is needed to query the technical root cause: when the council last updated or audited their billing/charging software, why historical flags were ignored for years, and how they intend to prevent these ghost/legacy charges from recurring.

🤖WHY IT MATTERS
It exposes a systemic failure in the local authority's data management and charging architecture. For years, the council blamed individuals or treated systemic software/process flaws as personal arrears, causing severe psychological and financial damage (such as the 18k debt struggles noted in 2021 and the 2025/2026 DRO/dispute cycle). Getting an admission of a "system error" validates that the error was institutional rather than user-generated, and highlighting the contrast between years of silence and an immediate fix proves the necessity of robust, systemic advocacy models.

🤖OUTCOME YOU WANT
To submit a formal follow-up communication to the council that acknowledges Bev Mountain's corrective action on account 238215 while pressing for institutional transparency regarding their system architecture: asking precisely when their charging/billing systems were last updated, why a known bug spanning years was left unaddressed, and what audit trails ensure it will not happen again.

🤖EVIDENCE AND SOURCES FOUND
- Source 1 (June 2021): Early emails showing disputes over £58.32/week charges, mismatched financial assessments, and unadjusted living outgoings.

- Source 2 & 3 (2021–2022): Out-of-office auto-replies from Bev Mountain showing strained departmental capacity and complex team routing.

- Source 4 (March 2023): Ongoing requests for Care Act Assessments and historical arrears management (NatWest bank details provided for past arrears).

- Source 5 (August 2026): Bev Mountain's recent email confirming that invoices on account 238215 (£189.13, £402.60, £402.60) were issued "in error via the system based on an older charge/financial assessment," cancelling them in full, resetting the balance to £0.00, and noting the issue was referred to Digital Services. Also includes the user's rigorous formal dispute notice citing council factsheets and a 44-source clerical evidence ledger.

🤖UNCERTAIN, CONFLICTING OR MISSING INFORMATION
- The exact software vendor or database architecture used by Sandwell Council's CCBU/Digital Services is not specified in the text.

- Whether the "Digital Services" investigation referenced by Bev Mountain will result in a public audit report or internal-only fix is unestablished by the supplied material.

🤖CONFIRMATION QUESTION
Would you like me to proceed to draft a formal, structured professional letter focused on querying the technical timeline of their system updates and demanding accountability for why this multi-year software error was only addressed after a formal system-level dispute?

https://bridgetrans-a8b6p3hm.manus.space/ Making paperwork enjoyable since Summer 2026 🙇🏾‍♀️

(Parody account by a late identified AuDHD woman described as incapable of using her own toilet independently by SMBC Social worker Ali Asghar.👀
Ali thought it might be funny to assign carers 4 fu***ng times per day to act as HUMAN GRAB RAILS instead of asking Reairs and Safeguarding why the property is still inaccessible six years after I moved in. Is that good practice Ali?)

*REMAND or an ACCESSIBLE place to stay until someone with a copy of Document M and a bloody tape measure visits the property to assess it's accessibility, instead of every agency trusating this Fu***its staffs assurances, please.😘

😭Sandwell do NOT endorse this Neurospicy translation app. The Tenants own AI translator cost us nearly £1k in unfair car...
19/08/2026

😭Sandwell do NOT endorse this Neurospicy translation app.

The Tenants own AI translator cost us nearly £1k in unfair care charges last week, in just ONE email! Last time Bev managed to string her along for FIVE YEARS.

🪦This app is dedicated to K who took her own life a few months after moving to Groveland Road because MY staff refused to adapt her property to enable her to use her OWN kitchen, bathroom and garden independently🌳 Let that NEVER happen again.

My Housing Officers, Social Workers, OT's and Floating Support workers failed her, my Leadership failed her, and I am failing every other disabled or Unique person in Sandwell.

Bridge the gap https://bridgetrans-a8b6p3hm.manus.space/

It's so easy to be a complete Fu***it when most of the UK considers this News 😅🫡(Parody account by the LinkedIn lady I c...
18/08/2026

It's so easy to be a complete Fu***it when most of the UK considers this News 😅🫡

(Parody account by the LinkedIn lady I contacted last March and told a bunch of porky pies to)

In writing because he's also completely dim witted 🤣

At Sandwell we believe white autistic men should be able to treat their black neighbours like this daily https://youtu.b...
12/08/2026

At Sandwell we believe white autistic men should be able to treat their black neighbours like this daily https://youtu.be/XDT5VFfK1bU?is=w1b1t9lCxL31APGw but if the mixed race victim reacts after 7 years of daily abuse (because he harassed her then 3 and 5 year old nephews https://youtu.be/jvkZjwFsMb4?is=4Z9pkHvrsc7pNxc7 ) we will treat HER as the problem, ignore a death threat and tell WMP (Gary Cavelle) not to question him.

If the white guy attacks her again, damages her spine and she needs a wheelchair because he injured her spine 👨🏽‍🦽 my staff will ignore 8 years of CCTV and photo evidence, harassment documentation and block offers (plural) of temporary accessible homes by Aspire Charity, and instead repeatedly house a wheelchair user in standard bungalows, but CLAIM they are "Accessible"

DEI Concerns in Sandwell because I, Shokat Lal am a Fu***it leading Fu***its

(Parody account by a patient squatter)

This footage was filmed in 2017, approximately four years into a do...

https://www.youtube.com//playlists
05/08/2026

https://www.youtube.com//playlists

Public evidence archive documenting lived experience of disability, neurodivergence, housing inaccessibility, and safeguarding failures. This channel is not entertainment. It exists to preserve primary evidence in the public interest for safeguarding learning and accountability. Playlists: • Tipto...

📢 A completely fictional SMBC response to Ree’s fundraiserWe have reviewed the situation and are pleased to confirm that...
05/08/2026

📢 A completely fictional SMBC response to Ree’s fundraiser

We have reviewed the situation and are pleased to confirm that:

The kitchen is still unfinished.
The Triride is still broken.
The Universal Credit issues remain unresolved.
The inaccessible housing problems remain distributed across several departments.
And the disabled resident is still functioning as our unpaid interdepartmental communications system.

Our proposed action plan is therefore:

Refer her to somebody already copied into the email.
Ask her to resend evidence we already hold.
Treat each problem as unrelated to all the others.
Close something because she has “failed to engage”.
Express concern about her tone when she notices.

Meanwhile, Ree has:

• processed approximately 32,000 files;
• built a public evidence chronology;
• developed BridgeTranslate;
• sourced the worktops, sink, timber, tools and hardware needed for an accessible kitchen;
• continued trying to resolve housing, healthcare, social-care and benefits failures while physically unable to complete the heavy work alone.

The missing ingredient is not motivation.

It is practical capacity, functioning mobility equipment and institutions capable of communicating with each other.

Support the kitchen work, Triride repair, transport and evidence analysis here:
🔗https://gofund.me/cf8003937

Sharing also helps.

This is parody. It is not an actual statement from SMBC or Shokat Lal. 🧾🏛️

Use the toilets before travelling folks, at Sandwell we're proud to keep the toilets locked and tradition alive 🚾🛑😕🌳🤭
02/08/2026

Use the toilets before travelling folks, at Sandwell we're proud to keep the toilets locked and tradition alive 🚾🛑😕🌳🤭

🌳💚 When was the last time you went for a walk, played a game or had a picnic with your family?

Life gets busy, but some of the best family memories are made outdoors. ✨

🌞 A simple visit to your local park can mean laughter, adventure and quality time together. It's also a great way to stay active, boost your wellbeing and take a break from screens.

🌳 So pack a snack, round up the family and swing by your local parks this summer holiday 💚

Healthy Sandwell

02/08/2026

If local authority staff were to "accidentally" racially discriminate, between an unidentified autistic woman of mixed heritage who also happens to have ADHD and her autistic, racist white neighbour, ignoring escalating violence for over 8 years until he causes a preventable and life changing spinal cord injury, and then try to reframe that as a "neighbour dispute" and charge HER with anti-social behaviour for an angry email to said team at 4am after around 4 years of asking for toilet grab rails while Sandwell and West Birmingham NHS Trust staff say your problems are social and REFUSE to discuss neurodivergency...

Would it explain this reaction? 🧐 https://sites.google.com/view/wobblywanderer/context

👨🏽‍🦽Wheelchair tennis 👨🏽‍🦽Accessible swimming pools so we don't bilk 💷 wheelchair users who wish to remain active and re...
02/08/2026

👨🏽‍🦽Wheelchair tennis
👨🏽‍🦽Accessible swimming pools so we don't bilk 💷 wheelchair users who wish to remain active and regulated🫣
👨🏽‍🦽Wheelchair kayaking, is that a thing?

Tbh we are not sure entirely sure how wheelchairs work, that's why our accessible properties have steps, standard kitchen units and tiny wetrooms🤫

Recently I paid a visit to the Lawn Tennis Association in Westminster 🎾

The LTA have supporting some amazing programmes - including our tennis courts at Red House Park 😄

What sports do you think we need more of in the local community? 👍️

Address

Freeth Street
Oldbury
B69

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