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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm

HLG Complex Care

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Ossett
HLG Complex Care

We provide the highest levels of care and support and are specialists in your needs.

15/06/2026

At HLGCC, quality care isn’t just something we talk about, it’s at the heart of everything we do.

From the very first conversation, we take the time to understand each individual, their needs, their goals, and what matters most to them. Every care package is built around those ambitions, not a one-size-fits-all approach.

Behind the scenes, our care teams receive in-depth, bespoke training to ensure they’re fully equipped to provide the highest standard of support, for both adults and children.

Because for us, it’s not just about care.

It’s about helping people live the life they want, with the right support around them.

11/06/2026

𝗣𝗿𝗲𝘀𝘀𝘂𝗿𝗲 𝗔𝗿𝗲𝗮 𝗖𝗮𝗿𝗲 - 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗮 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲

Providing high-quality care starts with giving our teams the right knowledge and skills.

Our specialist nurses deliver in-house Pressure Area Care training, equipping frontline care staff to identify risks early, support prevention, and provide safe, effective care in the community.

Because great outcomes begin with great training.

https://www.hlgcc.co.uk/training/

09/06/2026

𝗖𝗮𝗿𝗲 𝘁𝗵𝗮𝘁’𝘀 𝘁𝗿𝘂𝗹𝘆 𝘁𝗮𝗶𝗹𝗼𝗿𝗲𝗱 𝘁𝗼 𝘆𝗼𝘂.

At HLGCC, we take the time to understand your individual needs and how they shape the care and support you receive.

Our team is fully trained to deliver high-quality care, with every member of staff supported and overseen by experienced, qualified managers, giving you confidence and peace of mind every step of the way.

Because the right care starts with the right people.

https://www.hlgcc.co.uk/vision-value/

03/06/2026

𝗛𝗶𝗴𝗵-𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗶𝗻 𝗖𝗮𝘁𝗵𝗲𝘁𝗲𝗿 𝗖𝗮𝗿𝗲

At HLGCC, we have the skills and experience in-house to train our frontline care staff to a high level of competency in catheter care.

Our focus is on ensuring staff feel confident, knowledgeable and fully equipped to deliver safe, compassionate and consistent care. Through structured training and practical guidance, we support teams in building both competence and confidence in this important area of care delivery.

By investing in the development of our staff, we continue to strengthen the quality of care provided to the individuals we support.

If you’d like to find out more about our training approach, please get in touch.

https://www.hlgcc.co.uk/training/

01/06/2026

𝗟𝗶𝘃𝗲-𝗜𝗻 𝗖𝗮𝗿𝗲 𝗧𝗮𝗶𝗹𝗼𝗿𝗲𝗱 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗟𝗼𝘃𝗲𝗱 𝗢𝗻𝗲

At HLGCC, we know that every person’s support needs are different, and that’s especially true when it comes to live-in care.

That’s why our care packages aren’t one-size-fits-all. Each one is thoughtfully put together just for you based on what you need, whether that’s a few hours of support each day, overnight care, or someone to be there around the clock.

What makes our Live-In Care special?
✔ Support in the comfort and familiarity of home
✔ A dedicated caregiver who gets to know you
✔ Peace of mind for you and your family
✔ Flexibility around routines and preferences

We’ll work with you to build a care package that fits your life, including the right level of support each week, and provide a no-obligation quote so you can make the best decision for you or your loved one.

Because good support isn’t just about assistance, it’s about dignity, independence, and choice.

Ready to find out what live-in care could look like for you? Get in touch and let’s talk about your needs.

https://www.hlgcc.co.uk/what-we-do/

29/05/2026

𝗣𝗿𝗼𝘃𝗶𝗱𝗶𝗻𝗴 𝗛𝗼𝗹𝗶𝗱𝗮𝘆 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝘄𝗶𝘁𝗵 𝗖𝗮𝗿𝗲 𝗮𝗻𝗱 𝗧𝗿𝘂𝘀𝘁

We’re seeing more and more families asking us to provide holiday support, whether it’s accompanying someone on a relaxing break or supporting loved ones at home while family members take a well-deserved respite.

It’s a huge responsibility, and we feel truly privileged that people trust us to provide care during these important moments.

At HLGCC, our goal is simple: to ensure peace of mind, safety, and enjoyment for everyone involved – whether at home or away.

Contact us to discuss your needs

27/05/2026

🎉 𝗧𝗲𝗮𝗺 𝗠𝗲𝗺𝗯𝗲𝗿 𝗦𝗽𝗼𝘁𝗹𝗶𝗴𝗵𝘁 🎉

This month, we’re celebrating Kelly as she successfully completes her 6-month probation period 👏

Kelly has quickly become a truly valued member of the team. Her positive outlook on life, combined with her signature wit and wisdom, never fails to lift spirits and brighten the day ✨

We’re so pleased to have you as part of the HLG Complex Care family, Kelly—well done and thank you for everything you bring to the team 💙

21/05/2026

𝗔𝗹𝘄𝗮𝘆𝘀 𝗹𝗲𝗮𝗿𝗻𝗶𝗻𝗴. 𝗔𝗹𝘄𝗮𝘆𝘀 𝗶𝗺𝗽𝗿𝗼𝘃𝗶𝗻𝗴.

At HLG Complex Care, we regularly connect and network with equipment suppliers and therapists to stay up to date with the latest innovations, research, and best practice in care.

It’s an approach we’re really proud of, and one that was recognised by the Care Quality Commission (CQC) in their recent report 👏

But we don’t want the conversation to stop there…

💬 Is there something new you’ve come across?
💡 A piece of equipment, approach, or research you’d like to know more about?

We’d love to hear from you, your insights help us continue to grow, learn, and deliver the very best care possible.

19/05/2026

☀️ As the evenings get lighter and summer edges closer, it’s a great time to reflect on what’s been a really positive period for the HLG Complex Care team.

We recently exhibited at the MASCIP conference and were genuinely proud to receive such fantastic feedback from Case Managers. Hearing first-hand about the difference our work makes to clients’ lives is exactly why we do what we do 💙

A huge congratulations also to Rosemary and Vikki, who have been recognised for their incredible dedication and leadership—particularly through some challenging months. We’re delighted to share that they have both been promoted to Care Managers 👏

Seeing our team grow, develop, and be rewarded for going the extra mile is something we’re incredibly passionate about.

Thank you to our amazing team for everything you do 🙌

13/05/2026

𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗰𝗮𝗿𝗲 𝘀𝘁𝗮𝗿𝘁𝘀 𝘄𝗶𝘁𝗵 𝗲𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴.

At HLG Complex Care, we provide in-house training for our frontline teams to ensure they’re fully equipped to support individuals with complex continence needs, including those with neurogenic conditions.

Our specialist training ensures our staff are:

- Confident and competent in Bladder and Bowel Management
- Skilled in delivering dignified, person-centred care
- Up to date with the latest knowledge and best practice

It’s just one of the ways we go above and beyond to deliver safe, skilled, and compassionate care every day.

Address

3B The Gateway Silkwood Park
Ossett
WF59TJ

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm

Website

http://www.hlgcc.co.uk/

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