19/06/2026
Once upon a time, in a cosy semi-detached house on a quiet Cambridgeshire street, there lived a man called Ken. Ken loved nothing more than chatting to people. Living alone at 85 could get a little lonely sometimes and Ken wasnāt able to get out and about as much as he used to.
He loved nothing more than phone calls with friends and relatives, chatting to them about their day and discussing what he was planning to watch on TV later.
Ken was quite happy to chat to anyone ā delivery men, the postwoman, people from his energy company when he rang to pay his bill ā he could jabber away with the best of them.
Unfortunately for Ken, there also lived a fraudster who liked to prey on lonely old people. He liked to engage them in conversation over the phone and convince them he was from the bank or local police force.
He would concoct stories about needing their help in an investigation. He would ask them to share details over the phone and send couriers to their home to collect bank cards and cash as part of the āinvestigation.ā
For many like Ken, the ending to this story isnāt a happy one.
Protect yourself and loved ones from courier fraud:
ā ļø Your bank or the police will never ask you to transfer money to a safe account
ā ļø Your bank or the police will never send a courier to your home to collect bank cards, cash, or other valuables such as jewellery
ā ļø If in doubt, end the call and contact the organisation directly using contact details from their official websites or the back of your bank card
ā ļø Donāt trust the Caller ID display on your phone - itās not proof of ID
ā ļø You can report suspected scam calls by sending a text to 7726 with the word āCallā followed by the callerās number.
ā ļø If you've been a victim of fraud, report it to the police