Talbot Green Group Practice

06/06/2026

We are pleased to announce we have updated our online sick note and medication review forms. This will now email you once your request is complete and let you know if it’s been accepted or declined. If you are unable to complete the form, you can also still request sick notes via telephone or have an appointment with a GP/pharmacist for a medication review.

Please find the links for each form below:

Sick notes

https://www.talbotgreengrouppractice.co.uk/request-sick-note

Medication review

https://www.talbotgreengrouppractice.co.uk/medication-review

Blog post

https://www.talbotgreengrouppractice.co.uk/post/new-online-submission-form

14/05/2026

12/05/2026

Patient activity in April 2026

Please find our practice activity for throughout April 2026. We'll be publishing this information regularly, to provide accurate updates on all of the work we are currently undertaking at the practice.
Number of calls answered in 2 minutes, relates to how quickly we answer the phone once you are position number 1 in the que.

As you can see we answer 95% of calls within 2 minutes.

14/04/2026

13/04/2026

‘📞 Changes to our phone system – from 27 April

Following patient feedback, we will be introducing new telephone options from Monday 27 April.
These changes are designed to help reduce the 8:30am phone rush and make it easier for patients to reach the right service at the right time.
When you call, please listen carefully to the options before selecting.
Thank you for your patience as we make these improvements.’

The changes will look like the following –

When you call from now on there will be 4 options to chose from. Please find the call menu options being introduced below:

Option 1 - Appointments:

Next options for Option 1:

For urgent medical problems that need help today, press 1

For routine appointments, including nursing appointments, press 2 – Lines open 10am – (for calls before 10am)

To Cancel an appointment, press 3

Option 2 – For Test Results, please allow the 1 week for your results to be reviewed before calling

Option 3 – For Prescribing Queries

Option 4 – For Reception & General Enquiries

Once our system has been updated, please feel free to message us, or let reception know if you notice any issues with the system, or have any ideas on how to improve it further

02/04/2026

Patient activity in March 2026
Please find our practice activity for throughout March 2026. We'll be publishing this information regularly, to provide accurate updates on all of the work we are currently undertaking at the practice.

Number of calls answered in 2 minutes, relates to how quickly we answer the phone once you are position number 1 in the que. As you can see we answer 95% of calls within 2 minutes.