12/08/2026
CANCELLATION POLICY REMINDER
Unfortunately, I have had a lot of late cancellations and no-shows over the past couple of months.
Whilst I understand that we all have difficulties and circumstances can change, "I can't afford it this month" works both ways.
I'm a small self-employed business and I simply can't afford to repeatedly lose that income either.
So... PLEASE:
Only book an appointment if you're in a position to financially commit to it.
If circumstances change, please give me as much notice as possible.
Cancellation policy:
Less than 72 hours – 25%
Less than 48 hours – 50%
Less than 24 hours – 100%
Repeated late cancellations and no-shows may mean that future appointments need to be paid in full upfront at the time of booking.
I am always happy to be flexible and alter or move appointments where I can.
However, going forward I will be applying my cancellation fees more firmly and consistently. The recent cancellation frequency means I can no longer afford to be as lenient with them.
Thank you for your understanding xx