The Grange Practice

16/09/2026

Upcoming drop in flu clinics with dates: 17th October, 24th October, 31st October from 8:30 just drop in no need to book.

Thanks,

The Grange Practice

08/09/2026

03/09/2026

Read our September newsletter here

03/09/2026

There will be no Social Prescriber drop-in session on Thursday 10th September.

13/08/2026

**YOUR RESULTS DO NOT DEFINE YOU 💚**

Whatever your results today...

You are more than a set of grades.

It's okay to feel disappointed.
It's okay to feel relieved.
It's okay to feel excited.
It's okay not to know what comes next.

**Be proud of how far you've come.**

💚 There is always another route, another opportunity and someone there to help.

12/08/2026

Eclipse Safety 🌘

Excited to watch the eclipse? 🌒✨

Please remember never look directly at the Sun, even during an eclipse. Ordinary sunglasses are not safe enough.

😎 Use properly certified eclipse/specialist solar viewing glasses and follow the instructions carefully.

👀 Never use binoculars, telescopes or cameras to look directly at the Sun unless they have the correct solar filters fitted.

👶 Keep children safe and supervise them closely.

Enjoy this amazing event — but protect your eyes while you do! 💚

27/07/2026

Meet Andi – Our New Digital Call Handler

A small change to how you contact us – with the same great care.

We've recently introduced Andi, our new digital call handler, to help make contacting the practice quicker and easier.

When you call to request an appointment, Andi will greet you with a friendly, natural voice (not robotic!) and ask a few simple questions about why you're calling. This information is passed directly to our reception team, helping us understand your needs from the outset and ensuring your request reaches the right person as quickly as possible.

While the way your call is answered has changed, the care you receive hasn't. Every appointment request is still reviewed by our clinical team, who will ensure you receive the right care, from the right person, at the right time.

We hope you'll find the new system makes contacting the practice faster, with less time spent waiting on hold, while helping us provide an even better service for all our patients.

20/07/2026

Please note that there will be no Social Prescriber drop-in sessions from 8th July until 30th July due to our Social Prescriber being on annual leave. The sessions will start again on her return.

14/07/2026

We're introducing a new way to contact us by phone

From 27 July 2026, when you call our practice and select the Appointments option, you'll be connected to Andi, our new AI receptionist.

Andi will listen to your request and send it directly to our clinical team, helping you get a faster response without waiting in a long telephone queue.

Benefits include:

No waiting on hold
Your request is sent to the right person quickly
Every request is reviewed by a clinician
You can still choose to speak to a receptionist if you need to

Have questions?
Please speak to a member of our reception team—we'll be happy to help.