29/07/2026
Do you live in Rhondda Cynon Taf?
The RCT Health Determinants Research Collaboration (HDRC) is asking local people about their experiences of contacting the Council — whether that’s finding information, accessing a service, making a payment or getting help with something you need.
Your experience matters. The survey is looking at what works well, what can be difficult and what could be improved to make it easier for people to access Council information and services.
At Citizens Advice RCT, we know how important it is that people’s experiences are heard, so we’re encouraging local residents to take part.
It only takes a few minutes to complete the survey.
English: https://makeachange.rctcbc.gov.uk/access-to-services/surveys/access-to-services
Welsh: https://gwnewchnewidyn.rctcbc.gov.uk/mynediad-at-wasanaethau/surveys/mynediad-at-wasanaethau-arolwg