Tender Loving Care Ltd

03/07/2026

🎓 Huge congratulations to Gareth Cai Williams, one of our Team Leaders, who's just achieved a Distinction in his Level 3 Health and Social Care qualification — the top grade going!

His final assessment was a professional discussion covering legislation, best practice and person-centred care. Not an easy conversation to nail, but Cai did it with real confidence and leadership. He's now been recommended to progress onto Level 4 and Level 5.

This is exactly why we invest in training our team, real careers, not just jobs.
Well done Cai, and thank you to Kerry for backing him every step of the way. 👏

🔗 Full story: https://tenderlovingcare.org.uk/news/gareth-cai-williams-level-3-distinction

22/06/2026

We're delighted to share the findings from our most recent Care Inspectorate Wales (CIW) inspection of our domiciliary support service 🌟

We were rated

Excellent - for Well-being,
Good - for Care & Support
Good - for Leadership & Management.

No areas for improvement were identified, and no Priority Action Notices were issued.

One family member told inspectors: "My relative would not be here today if we didn't have the support of TLC."

And one of our own team shared: "I feel very supported to do my job, the managers are so approachable and supportive, nothing is too much trouble."

This means more to us than any rating ever could. Thank you to the people we support, their families, and our incredible team for making this possible every single day.

📄 Read the full inspection report:
https://www.tenderlovingcare.org.uk/news/ciw-inspection-2026

10/06/2026

06/05/2026

Three years ago Marvin joined our TLC family with no prior experience in care work. Today he is a Senior Care Worker and we could not be more proud of the person he has become.

In his own words he describes building relationships with his clients as one of his greatest achievements and honestly that says everything about who Marvin is. He shows up every day with heart, dedication and a warmth that his clients absolutely feel.

We are so grateful for three years of loyalty, hard work and the unique personality and culture Marvin brings to our teams. He has recently become a father too so this milestone feels even more special.
Head to our website to read Marvin's full story and a message from our Managing Director Olwen Dean 💙

👉 https://www.tenderlovingcare.org.uk/news/three-years-marvin

29/04/2026

📢 We're Hiring — Care Workers Wanted in the Rhos on Sea & Colwyn Bay Area!
Are you kind, caring, and looking for a role that genuinely makes a difference every single day?
At Tender Loving Care, we're growing our team and we'd love to hear from you. No two days are the same, but every day matters.

✅ Flexible hours
✅ Supportive team environment
✅ Making a real difference in your community

👉 Apply now at: www.tenderlovingcare.org.uk/careers

📧 [email protected]
📞 01492 592 177

We'd love to have you on board. 💛

27/04/2026

We are delighted to share some wonderful news from within the TLC team this month.
A number of our colleagues have recently completed qualifications and taken on new responsibilities, and we could not be prouder of each and every one of them.

Cai Williams has successfully completed his Level 3 in Health and Social Care. This is a significant professional milestone and a reflection of the commitment and dedication Cai brings to his work and to the people he supports.

Lahiru Wickramasinghe and Olivia Gadhavi have both achieved their Level 2 in Health and Social Care, marking an important step in their careers and laying a strong foundation for their continued growth within the team.

Michelle Duber has qualified as an All Wales BTEC Moving and Handling Passport Trainer. In this role, Michelle will play a vital part in ensuring the safety and wellbeing of both colleagues and clients across our service.

We also wish Michelle every success as she embarks on the Future Leaders Course. It is a well-deserved opportunity and one we have every confidence she will excel in.

At TLC, we are committed to supporting our team to grow, develop and thrive. These achievements are a testament to the quality of people who make up our organisation.

Congratulations to you all.

Read the full article on our website: https://www.tenderlovingcare.org.uk/news/team-qualifications-achievements-april-2026

25/04/2026

We're growing and we need people like you.
At TLC, we support people across North Wales to live independently in their own homes. It's real, meaningful work — and the people who do it best aren't always the ones with a CV full of care experience. They're the ones who show up with kindness, patience, and a genuine desire to make a difference.
No experience? No problem. We'll train you, support you, and invest in your future.
If you've ever thought about a career in care — or you know someone who'd be brilliant at it — now's the time.
👉 Find out more and apply at tenderlovingcare.org.uk
📍 Based in North Wales | 🚗 Driver preferred | 💛 Values matter more than experience

24/04/2026

We have got some fantastic news to celebrate today! 🎉
We are absolutely delighted to announce that eight members of our wonderful TLC team have been promoted to Senior Care Workers!
A massive congratulations goes to Ryan, Lahiru, Natalie, Marvin, Roshan, Shantha, and Yash — and to one further team member who has kindly asked to keep their news private. Every single one of you has earned this.
Becoming a Senior Care Worker is a big deal. It means you have shown the kind of dedication, skill, and compassion that makes a real difference in people's lives every single day. We are incredibly proud of each and every one of you.
At TLC, our people are everything. Seeing the team grow and thrive like this is exactly what we work towards, and moments like this remind us why we do what we do.
Please join us in congratulating them all! 💙
👏 Ryan | Lahiru | Natalie | Marvin | Roshan | Shantha | Yash | and one more!
Read the full story here 👇
www.tenderlovingcare.org.uk/news/senior-care-worker-promotions-2025

23/04/2026

🎉 We've launched our brand new website and we couldn't be more excited to share it with you!
As part of our ongoing commitment to the communities we serve across Conwy, Gwynedd and Denbighshire, we've completely refreshed our online presence. The new site is designed to make it simple for families, professionals and prospective team members to find exactly what they need.
This is just the beginning of some exciting changes here at TLC. We're also stepping up our presence on social media so make sure you're following us to stay up to date with all the latest news, team updates and more.
👉 tenderlovingcare.org.uk
We'd love to hear your thoughts so let us know in the comments! 💙

22/04/2026

🌟 Three years ago, Lahiru Wickramasinghe made a bold leap.
He left a career in finance and banking in Sri Lanka, arrived in North Wales, and walked into a world completely different from spreadsheets and balance sheets. He walked into care work and he's never looked back.
From day one, it was clear Lahiru brought something special. Growing up in Sri Lanka, where families live close and care for one another naturally, he already understood what this work is really about. As Olwen, one of TLC's founding directors, puts it:
"He brings sunshine into the homes he visits. He smiles all the time. Clients genuinely look forward to their visits with him."
In just three years, Lahiru has completed his Level 2 in Care and earned a promotion to Senior Carer, Client Assessment and Training Coach, now writing personalised care plans, assessing new service users, and mentoring the wider TLC team.
At the three year milestone, he joins our long service recognition scheme, receiving an extra day of annual leave and a pay rise in thanks for his loyalty, reliability, and the warmth he brings every single day.
We couldn't be prouder. Thank you, Lahiru. 💙
Read Lahiru's full story here 👉 https://www.tenderlovingcare.org.uk/news/three-years-lahiru
Think you've got the right values? No experience necessary. We'd love to hear from you.