St Austell Healthcare

27/08/2026

💬 Have your say!
We're looking for feedback from our patients to help us improve our services.
Please complete our quick Patient Survey: 👉 https://forms.gle/Pxs6vEg1Jt7wreR66
Every response makes a difference. Thank you! 🙏

Please leave blank any question not applicable to you. Thank you for your feedback.

25/08/2026

2026 National GP Patient Survey Results

Thank you to everyone who took part in this year's national GP Patient Survey.

✅ Positive feedback about the care provided by our healthcare professionals

✅ Positive feedback about our reception and administrative teams

✅ Strong online access scores

⚠️ Areas for improvement include telephone access and appointment waiting times

The GP Patient Survey provides a snapshot of feedback from a relatively small number of patients and highlights both what we are doing well and where patients would like to see improvements.

Read a summary of the survey results on our website: 🔗 https://staustellhealthcare.nhs.uk/

Have your say and take part in our practice patient survey: 🔗
https://forms.gle/Pxs6vEg1Jt7wreR66
Paper copies of the survey are also available at reception at all of our sites.

20/08/2026

❗ Flu & COVID Vaccinations ❗

🍂 Get Winter Ready!

Don't let flu or COVID-19 catch you out this winter. Vaccination remains one of the most effective ways to reduce your risk of serious illness and hospitalisation. Getting vaccinated helps protect both you and those around you.

📅 Our vaccination clinics are available throughout the autumn.
We will be holding Saturday clinics as well as additional weekday appointments at both Wheal Northey and Mevagissey. Eligible patients will be offered both their Flu and COVID-19 vaccinations.

You may be eligible for a FREE NHS Flu vaccine if you:
✅ Are aged 65 and over
✅ Are pregnant
✅ Have certain long-term health conditions
✅ Are a carer
✅ Live with someone who has a weakened immune system
✅ Work in frontline health or social care roles

COVID-19 vaccination eligibility includes:
✅ Adults aged 75 and over
✅ Residents in care homes for older adults
✅ People with a weakened immune system due to a health condition or treatment

📱We have started inviting patients
Booking links are being sent to eligible patients by text message and email.

If you have not received your booking link, or would prefer to book by phone, please contact us on 01726 626801 between 9am and 3pm, Monday to Friday, and our team will be happy to help.

[nhs.uk]

17/08/2026

📢Important: Please Make Sure You Stay Registered With Our Practice 📢

NHS England is currently checking GP patient lists across the country to make sure records are up to date. This helps identify patients who may no longer live in England or within their registered practice area. The aim is not to remove genuine patients from GP lists.

If you have not visited the surgery or ordered a repeat prescription in the last 18 months, you may receive a text message, email, or letter from NHS England or from our practice asking you to:

• Confirm your contact details
• Confirm that you still live within our practice area

Please do not ignore these messages.

If you do not respond, NHS England may remove you from our patient list. This is part of a national NHS England process and is not controlled by the practice.

If you still live within our practice area, there is no need to worry. Simply reply to the message as soon as possible and your registration will remain active.

If you are removed by mistake, you may need to re-register with the practice before you can access routine GP services.
What do I need to do?

If you receive a message asking you to confirm your details, please respond straight away to ensure you remain registered with our practice.

Thank you for helping us keep your records and registration up to date.

13/08/2026

🍂 FREE NHS Flu Vaccinations for 2 & 3 Year Olds 🍂

Did you know that children aged 2 or 3 years on 31 August 2026 are eligible for a free NHS flu vaccination at their GP practice?

🚸 The vaccine is usually given as a quick, painless nasal spray and helps protect your child from flu while reducing the spread of infection to family, friends and the wider community.

📅 We have dedicated Saturday flu clinics available on:
12th September
26th September

There are also appointments available during the week through September.
📱 Booking links have been sent directly to parents' mobile numbers. If you have not received your link, or would prefer to book by phone, please contact us on 01726 626801 (9am- 3pm Monday to Friday) and our team will be happy to help.

Let's work together to keep our children healthy this winter. 💙

03/08/2026

Great to be part of this Journey and see what can be achieved to help our patients live healthier active lives.

31/07/2026

We're Hiring | Urgent Care Practitioner

St Austell Healthcare is seeking an experienced Urgent Care Practitioner to join our award-winning multidisciplinary team.

This is an exciting opportunity to work across our Carlyon Road Health Hub and visiting service, delivering high-quality patient care alongside GPs, Nurses, Paramedics, Pharmacists and other healthcare professionals.

✅ Full and part-time opportunities available
✅ Primary care experience desirable
✅ Prescribing qualification, or willingness to undertake prescribing training
✅ Must be able to work autonomously and as part of a collaborative team

At St Austell Healthcare, we're committed to innovation, collaboration and delivering outstanding care to more than 38,000 patients across our communities.

📅 Closing date: 19 August 2026

🔗 Apply here: https://beta.jobs.nhs.uk/candidate/jobadvert/A0543-26-0020

24/07/2026

Your experience matters. 💙

Healthwatch Cornwall is asking people to share their experiences of health and social care services, and any barriers they may face when accessing support. The survey is anonymous and will help improve services across Cornwall.

Please take a few minutes to have your say. Every response helps. 👇

From Sennen to Saltash, your voice matters.

At Healthwatch Cornwall, we listen to your health and social care experiences and make sure decision-makers hear them too.

🔗 Share your experiences via the link:
https://www.smartsurvey.co.uk/s/YMYF6N/

24/07/2026

🎉Congratulations to Laura🎉

We are pleased to share that Laura Cuff, Lead Practice Nurse at St Austell Healthcare, has successfully completed the Specialist Practitioner Qualification (SPQ) in General Practice Nursing and gained her Non-Medical Prescribing qualification.

Over the past two years, Laura has developed advanced clinical skills and knowledge that will help enhance patient care across our community. This achievement will support improved access to expert nursing care, strengthen the management of long-term conditions, and increase prescribing capacity within the practice, helping patients receive the care and treatment they need more efficiently.

Laura would like to thank colleagues, mentors, and the wider team for their support throughout the programme and looks forward to using her new skills to benefit the people of St Austell and the surrounding area.

17/07/2026

Dear Patients,

Due to the road closure on Bodmin Road, traffic is much worse than usual this afternoon. Please allow extra time for your journey when setting off for any appointments.

Thank you for your understanding and patience. 🚗🕒

St Austell Health Group