19/06/2026
We are delighted to announce that Avenue House has achieved a 'Good' rating (including OUTSTANDING care) through an independent mock CQC inspection! 🎉
We are extremely proud of our whole team and the high standards of care we provide every single day.
🔎 What is a CQC inspection?
Every care home is inspected by the Care Quality Commission (CQC) to ensure they meet legal standards, focusing on safety, effectiveness, and quality of care.
The inspection process evaluates services based on five key areas:
Safe: Are people protected from harm?
Effective: Does care achieve good outcomes for people?
Caring: Do staff treat people with dignity and kindness?
Responsive: Does the service meet people's needs?
Well-led: Is the leadership strong and supportive?
Based on the inspection, homes are rated Inadequate, Requires Improvement, Good, or Outstanding.
📝 What is a mock inspection and why do we do it?
A mock CQC inspection is a practice run of a Care Quality Commission (CQC) inspection, carried out before the real inspectors visit. As with a real CQC inspection, the mock takes place unannounced.
A mock inspection is carried out by an independent provider, in this case Care4Quality, and is designed to test how inspection‑ready the home is and to highlight any areas for improvement. The inspector speaks with management, our teams, our residents and resident's families.
Jasmine ensures our homes are subject to mock inspections, to ensure our homes are always of the highest standard.
A mock inspection can help spot minor gaps or inconsistences that we can address quickly, help highlight areas where we can continue to improve, and great results raise our team members' confidence.
🟢Our Result
Following a surprise inspection on 10 June, we are delighted to receive a 'Good' inspection rating (with OUTSTANDING care!).
Our inspector confirmed that our home is well maintained, our residents well taken care of, and our team are happy!
This outcome is a credit to the hard work and dedication of our whole team at Avenue House 💚
