09/06/2026
Over the past few months, we’ve been trialling an automated recall system called Abtrace to help us manage follow‑ups for certain conditions. It’s worked very well and has allowed our reception and administrative teams to spend more time supporting patients who need extra help.
Because of this, we’re now using Abtrace to send reminders for blood test monitoring, chronic disease reviews, immunisations, and some medication checks. If you receive a text or email from Southmead Surgery, please know it is genuine — not spam — and is simply there to help you stay on top of your care.
Using the booking links included in these messages makes it easier for you to arrange appointments at a time that suits you, and it helps us provide a safer, more efficient service for everyone.
Thank you for your understanding and support.