19/08/2026
Important Update to Our Prescription Query Line
We will soon be changing our prescription query telephone line to an answerphone service.
If you have a prescription query, please call the usual number and leave:
✅ Your full name
✅ Your date of birth
✅ Details of your query
Our team will listen to your message and deal with your enquiry as soon as possible.
❗ Please do not use this line to:
Order repeat prescriptions
Request, cancel or change appointments
Any messages left regarding repeat prescriptions or appointments will be deleted and will not be actioned.
Thank you for helping us keep the service available for prescription-related queries only.