13/08/2026
📢New Practice Information & Complaints Procedure Leaflet
We’re pleased to let our patients know that our new Practice Information Leaflet is now available from reception.
This leaflet includes helpful information about our services, opening times, online access, and how to make the most of the support available at Brook Medical Centre.
We have also updated our Complaints Procedure leaflet, which explains how patients can raise any concerns or provide feedback about the care and services they receive.
📍 Both leaflets can be found at reception and are available for patients to take away.
Your feedback is important to us and helps us continue to improve the services we provide.
Thank you for your continued support. 💙