31/07/2026
CHANGES IN DISPENSARY COMING SOON!
The practice is introducing a new process within our dispensary. This is a significant investment by the GP Partners and is not funded by the NHS. It will bring both new software and hardware and improvements for both our staff and patients.
The new software is in the process of being set up. We will update you with a go live date as soon as we have it confirmed. On the go live date there may be times when we will not be able to hand out or process prescription requests as we will not have access to patient records. If you could avoid calling into the dispensary on this day if possible, then that would be very much appreciated.
We will continue to have training over the next couple of weeks and although staff will be working extra, there may be times when there will be fewer staff than normal and we ask for your patience.
May we remind patients that we ask for a minimum of 5 WORKING DAYS from request before collection and during this changeover it will be essential that this.