New City Medical Centre

New City Medical Centre We provide modern health care facilities and focus on continually improving the health of our patien

We offer a number of services and clinics at our practice including
Phlebotomy, ECGs, Chronic Disease Management, Smoking Cessation, Cervical Cytology, Contraceptive Advice, Midwife Appointments and Baby Clinics.

25/06/2026

Important update

We recently ran a campaign promoting the NHS App and encouraging patients to ensure that notifications are switched on. The NHS App is now our preferred method of communication with patients wherever possible.

For patients who do not use the NHS App, our next preferred method of communication will be email, followed by text message (SMS) where necessary.

This change is required due to significant changes in the funding arrangements for text messaging services, which have resulted in increased costs for GP practices.

We would be grateful if patients could ensure that their contact details are up to date and, where possible, download and enable notifications on the NHS App.

Thank you for your understanding and cooperation.

Important Update: How We Contact Patients

We recently ran a campaign promoting the NHS App and encouraging patients to ensure that notifications are switched on. The NHS App is now our preferred method of communication with patients wherever possible.

For patients who do not use the NHS App, our next preferred method of communication will be email, followed by text message (SMS) where necessary.

This change is required due to significant changes in the funding arrangements for text messaging services, which have resulted in increased costs for GP practices.

We would be grateful if patients could ensure that their contact details are up to date INCLUDING A VALID EMAIL ADDRESS and, where possible, download and enable notifications on the NHS App.

Thank you for your understanding and cooperation.

04/06/2026

Announcement 📣

UPDATE ON OUR PHONE LINES

Our phone lines have now resumed and calls are now coming through, again if we could please ask for your patience due to the back log of calls we are experiencing due to our telephone systems being down.

Our Administration Team are doing their best to answer the calls in order of queue. There is a ring back option there is NO CHARGE FOR THIS OPTION from your provider. This option will hold your place in the queue .


Management Team

04/06/2026

IMPORTANT ANNOUNCEMENT 📣 📣

We are experiencing problems with our phone lines we are currently waiting to speak to our technical team to try to resolve this issue. Please be patient with us due to technical issues out of our control you may struggle or not get through. Our team are doing there best to answer calls as and when they come through.

We ask for your patience or perhaps call back later once the issue is resolved

Management TEAM

15/04/2026

NHS Health Checks

Are you aged 40-74 years old and DO NOT have a pre-existing condition such as heart disease, heart failure, stroke, diabetes, kidney disease or are being treated for high blood pressure or cholesterol. If yes you are eligible for a free NHS health check. Tests include blood pressure, cholesterol and blood sugar tests, kidney and liver function tests, height and weight and a lifestyle questionnaire, the first part of your appointment will be with the Health Care Assistant. Once we have all of the results of your tests we can then calculate your risk of developing heart problems or diabetes etc.

We can then put all measures in place to prevent any early developments of the above chronic diseases. Dependent on the results of your tests you may need a second appointment with our Nursing Team .

Remember early prevention has better outcomes.

Please call the surgery at your earliest convenience to make an appointment.

Management Team

23/03/2026

Patient ANNOUNCEMENT
🐣🐣🐣🐣

Easter Holidays Opening Times
Thursday 2nd April - OPEN 8am - 6pm
Good Friday - Friday 3rd April - CLOSED
Saturday 4th April - Sunderland East PCN Enhanced Access
Easter Monday - Monday 6th April - CLOSED
Tuesday 7th April - OPEN 8am - 6pm

If you need non-urgent medical advice that can't wait until the practice is open please call 111. If you need emergency treatment please call 999

09/01/2026

The staff would like to say Thank You to all those patients who have handed in Christmas Cards and Presents to the surgery.
We really appreciate your kind thoughts.
We wish you all a Happy New Year.

05/01/2026

📣 WEATHER ALERT 📣

Due to weather conditions you may experience some disruption during clinic appointment times. Potential cause could be delays in patients commuting to there appointments causing potential delays in the smooth running of our clinics. We also need to consider our staff who need to travel in safely.

Safety to both our patients and staff is paramount.

If you cannot attend due to the weather or any other reason please REMEMBER to CANCEL your appointment. If you have access to the NHS APP you can cancel any of your appointments here this will save you trying to get through on the surgery line.

Management Team

28/12/2025

Make sure your festive season is un-flu gettable! It's still not too late to get your flu vaccination to keep you and those around you safe during the festive season. These are available at your GP or local pharmacy.

Address

Tatham Street, Hendon
Sunderland
SR12QB

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

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