Springwell Medical Group

02/09/2026

Springwell Medical Group collates feedback from patients following an appointment with a clinician. Patients can rate the contact as Good, Very Good, Poor, Very Poor or 'Neither Good nor Poor'. They can also add a comment.
The results for August 2026 are set out below:
285 Responses received in total:
Good 21 responses
Very Good 257 responses
Poor 0 responses
Very Poor 2 responses
Neither Good nor Poor 5 responses
Thank you to all of our patients who took the time to give feedback. This is shared with all practice staff.

26/08/2026

🥫 Need a food parcel? Here’s how it works.

From contacting a referral organisation to receiving your food voucher and visiting a food bank, we’ve broken down the process into four simple steps.

If you or someone you know needs support, we’re here to help 💚

26/08/2026

26/08/2026

If you receive an NHS screening invitation, don't ignore it – book it 💙📩

NHS screening programmes are designed to identify potential health problems before symptoms appear, giving you the best chance of receiving treatment early if needed 🩺

Screening is offered to different groups of people at different stages of life and can help detect conditions such as certain cancers, abdominal aortic aneurysms and other health concerns before they become more serious ⚠️

Most screening tests are quick, simple and free through the NHS 👍

Even if you feel well, it's important to attend when invited. Screening can provide reassurance or help identify problems early, when treatment is often more effective 💙

If you've received a screening invitation, take a few moments to book your appointment. It could make a significant difference to your health and wellbeing 🌟

Find out more about NHS screening programmes:
https://www.nhs.uk/tests-and-treatments/nhs-screening/

26/08/2026

Reasonable adjustments can help make healthcare more accessible for people with disabilities, learning disabilities, autism, sensory impairments, dementia and other long-term conditions 💙

The NHS has a legal duty to make reasonable adjustments so that everyone can access healthcare services as easily as possible. These adjustments are tailored to the individual and can make a big difference to someone's experience and wellbeing. 🌟

Examples of reasonable adjustments may include:
✅ Longer appointment times
✅ Easy Read information
✅ Communication support or interpreters
✅ A quiet place to wait
✅ Accessible appointment letters
✅ Support from a carer, family member or advocate
✅ Flexible appointment times

If you think you may benefit from reasonable adjustments, speak to your GP practice or healthcare provider. Letting staff know about your needs can help ensure you receive the right support whenever you access NHS services. 💙

Find out more:
https://www.england.nhs.uk/learning-disabilities/improving-health/reasonable-adjustments/

26/08/2026

Did you know you can access a range of NHS services online through your NHS account? 💙📱

Your NHS account securely stores your health information and makes it easier to manage your healthcare whenever and wherever you need it 👍

There are two ways to access your NHS account:
• Through the NHS App on your smartphone or tablet 📱
• Through a web browser on a computer, laptop or smart device without downloading an app 💻

Once you've set up your NHS login, you can:
• Order repeat prescriptions 💊
• Manage appointments 📅
• View your GP health record securely 🔒
• Register your organ donation decision ❤️
• Find your NHS number 🏥

Having an NHS account gives you quick, secure access to important health information and services, helping you manage your care more conveniently 💫

Access your NHS account here:
https://www.nhs.uk/nhs-app/account

Create an NHS login here:
https://www.nhs.uk/nhs-services/online-services/nhs-login/

26/08/2026

26/08/2026

Have you been invited for an Abdominal Aortic Aneurysm (AAA) screening? It’s important to attend 💙

AAA screening is offered to men in England during the year they turn 65. The screening test looks for a swelling (aneurysm) in the aorta, the main blood vessel that carries blood from your heart to the rest of your body 🩺

An abdominal aortic aneurysm often causes no symptoms, which means many people don't know they have one. If an aneurysm grows and bursts, it can be life-threatening, which is why early detection is so important ⚠️

The screening itself is quick, painless and similar to an ultrasound scan. Most appointments take less than 10 minutes and can provide reassurance or help identify any problems early 👍

You'll usually only need to be screened once, unless an aneurysm is found and requires monitoring 👨‍⚕️

If you've received an invitation, don't ignore it. Attending your appointment could save your life 💙

Find out more:
https://www.nhs.uk/tests-and-treatments/abdominal-aortic-aneurysm-screening/

07/08/2026

We know that change can feel scary, especially when you may have relied on your blue inhaler for years. But if you have been prescribed a new inhaler the Sunderland Health and Wellness Hub is here to help.

Our short instructional videos can guide you step-by-step on how to use your inhaler with confidence.

Find the right one for you here - https://videos.sunderlandhealthandwellnesshub.nhs.uk/Asthma/79189