10/06/2026
❗Scam Alert – Please Be Vigilant
We’ve been made aware of a scam where someone is calling residents to arrange an appointment to check their Telecare equipment.
This is NOT South Tyneside Council Telecare.
Please be cautious about allowing anyone into your home if you’re unsure who they are.
✅ If you receive a call or visit and want to check it’s genuine, please contact our Telecare team directly on 0191 455 5523 before letting anyone in.
Your safety is important – if something doesn’t feel right, trust your instincts and double-check.
Please also share this message to help protect others in our community.