Ashfield Surgery, Walmley - News from the Patient Participation Group

Ashfield Surgery, Walmley - News from the Patient Participation Group Ashfield Surgery Patient Participation Group communicates between the surgery and the patients to improve services and inform the patients.

News and information from Ashfield Surgery, created and administered by the surgery Patient Participation Group (PPG)
Appointments - 0121 351 7955
General Enquiries - 0121 351 3238 This is a social media and news forum only. It is not to be used as a form of contact for the doctors or to book appointments. PLEASE DO NOT POST ANY PERSONAL MEDICAL INFORMATION ON THIS PAGE - IT IS AVAILABLE TO THE PU

BLIC

Ashfield Surgery PPG is a group made up of a GP, staff members and patients who work together to try and improve the service that the practice delivers for its patients. What are the benefits of a Patient Participation Group? For patients:
• Improved healthcare
• Higher quality patient focused service and care
• Building strong relationships
• Ability to influence services being delivered and future services
For the practice:
• A better understanding of what patients want
• Improved reputation through improving patient experience
• Better understanding of current problems
• Informed continuous improvement and re-design of services

The PPG meet every 2-3 months to discuss issues that arise regarding services that the practice provides to patients. It is seen as a key part of ongoing development of the surgery that we are engaged with patients on a regular basis as planning for the future must involve the most important people – you!

19/05/2026

Update from the Surgery - 19th May 2026

The surgery are facing major IT issues today and therefore cannot use the online booking system and other IT systems. The team are working hard to resolve the situation.

pm Update: Things are slowly starting to come back online now. The website and phone lines have new messages.

We will have to review the situation in the morning to see if the main issues with our broadband have been resolved, but calls were available towards the end of Tuesday. Rapid Health remains off line, but is hoped to be back online on Wednesday.

Please visit the surgery website for the latest updates

16/01/2026

A message from the surgery 16/01/26

A Polite Request from Ashfield Surgery

Please DO NOT post samples through the letterbox.

They will NOT be checked, cannot be processed, and will be disposed of immediately.

To ensure your sample is safely received, please hand it to a member of staff during opening hours.

Thank you for helping us keep patients safe.

05/01/2026

Message from the Surgery 05/01/26

✨ Happy New Year from all of us at Ashfield Surgery! ✨

We hope 2026 brings you good health and brighter days ahead.

With the snowy weather continuing, please take extra care when travelling. If you’re visiting the surgery, remember to wear a mask to help keep everyone safe. And if you no longer need your appointment, please let us know so we can offer it to someone else.

Stay safe and warm — and thank you for your continued support.

15/12/2025

From the Surgery - 15/12/25

Patient Notice: Mask Requirement

Due to the national rise in flu cases, we kindly ask all patients to wear a mask when attending the practice.

This precaution helps protect vulnerable patients, staff, and the wider community during this busy winter season. Thank you for your cooperation and support in keeping everyone safe.

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8 Walmley Road
Sutton Coldfield
B761QN

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